Trash folder under the Asset Hierarchy don't appear

  • 24 June 2020
  • 2 replies
  • 265 views

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Someone have the same problem?

I tried to find the trash folder but it don't appear



Could it be due to an update of the administration portal?




2 replies

Userlevel 1

Hi Juan,


You would be able to see the assets in “Trash” by clicking on a native “View” which is situated top left of the module as shown below:

 


These views are similar to creating Ticket/Problem/Change views. 


I assume you had been looking into an old/outdated solution article where earlier this “Trash” was a part of the asset hierarchy itself (which was at the filters in the right side) and was not tagged as a “view”.


Regards,

Pranav B

Team Freshservice.

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Thanks, I found it



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