Someone have the same problem?
I tried to find the trash folder but it don't appear
Could it be due to an update of the administration portal?
Someone have the same problem?
I tried to find the trash folder but it don't appear
Could it be due to an update of the administration portal?
Thanks, I found it
Hi Juan,
You would be able to see the assets in “Trash” by clicking on a native “View” which is situated top left of the module as shown below:
These views are similar to creating Ticket/Problem/Change views.
I assume you had been looking into an old/outdated solution article where earlier this “Trash” was a part of the asset hierarchy itself (which was at the filters in the right side) and was not tagged as a “view”.
Regards,
Pranav B
Team Freshservice.
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