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URLs in KB Articles Spill outside Article Tiles

  • 1 June 2023
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Userlevel 2
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How do we fix an issue where text (maybe it’s just URLs?) that spills outside the Article tile, when the browser page is not full screen?

 

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Best answer by LeonidasDevin 5 June 2023, 15:46

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Userlevel 6
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Hi.

It seems this is a design issue / bug.

 

You should report it to support (submit a support case to support@freshservice.com) in order they could fix it in a next release.

 

Regards,

 

How do we fix an issue where text (maybe it’s just URLs?) that spills outside the Article tile, when the browser page is not full screen?

 

If truncating the URLs is not desirable, consider implementing a mechanism to break long URLs into multiple lines within the Article tile. This can be achieved using CSS properties like word-break: break-all or word-wrap: break-word to allow the URLs to wrap to the next line instead of overflowing horizontally.

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