I am trying to get the latest public comment and pass it to the 3rd application using web request in workflow automator. I am sure there is something in that field. However, I am not able to insert it into my JSON body to to send it the REST call. It throws the invalid JSON format error. I tried to add and remove the quotes around the bird lip brackets, still no luck.
Mine looks something like this:
{
"work_notes": "{{ticket.latest_public_comment}}"
}
Do I have to do anything different with it?
**sorry if this is in the wrong forum. My first post here **
Thanks,
Sam
Best answer by Daniel Söderlund
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