Anybody else having issues with Freshservice retrieving emails to turn into tickets?
These are the settings that worked for me previously.
Incoming Mail server: outlook.office365.com:993 (SSL) (Auth: Plain)
Outgoing Mail Server: outlook.office365.com:587 (SSL/TLS) (Auth: Login)
This worked fine before, I added a new e-mail and it stopped working.
Also I noticed I am no longer getting the e-mails to verify the new e-mail address.
Note: The info is correct because if I input it incorrectly Freshservice will give an error and not let me proceed/update the information.