Which ITIL processes/practices would you like to learn more about?

  • 7 November 2022
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The ITIL 4 version of ITIL took ITSM pros and their organizations from 26 processes to 34 practices. But which are the ones you’d like to learn more about?

General management practices

Service management practices

Technical management practices

Architecture management

Availability management

Deployment management

Continual improvement

Business analysis

Infrastructure and platform management

Information security management

Capacity and performance management

Software development and management

Knowledge management

Change enablement

 

Measurement and reporting

Incident management

 

Organizational change management

IT asset management

 

Portfolio management

Monitoring and event management

 

Project management

Problem management

 

Relationship management

Release management

 

Risk management

Service catalog management

 

Service financial management

Service configuration management

 

Strategy management

Service continuity management

 

Supplier management

Service design

 

Workforce and talent management

Service desk

 

 

Service level management

 

 

Service request management

 

 

Service validation and testing

 


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