#WinwithMarketplace : Freshservice

  • 9 March 2023
  • 2 replies
#WinwithMarketplace : Freshservice
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As businesses grow in today's fast-paced world, they routinely face new challenges in their tech stack. A key aspect of overcoming these challenges is having the right product at your disposal to help you do more and be more!

Freshworks customers can count on Freshworks Marketplace to solve their integration, customization, and automation needs. Freshworks Marketplace houses more than 1300 apps that solve customers' essential business needs by helping them extend their Freshworks experience. 

To help you succeed with Freshworks Marketplace, we have curated a list of apps that can deliver great value for your business. #WinwithMarketplace brings forward byte-sized videos about such apps. In Series 1, every fortnight, we cover key apps (and themes) that work best with Freshservice. We'd be glad to hear about your experience and feedback in the comments.




Calendar Integration

With the Calendar integration apps with Freshservice, spend less time planning and more time doing. Integrate your Google or Office 365 calendar with Freshservice to add and manage all your calendar events.

Schedule events with context

  • Manage your appointments, meetings, and calls from the comfort of your service desk without having to switch between tabs
  • Add ticket-related tasks to your calendar
  • Easily schedule meeting with your requester


Explore more apps on the Freshworks Marketplace


Watch out for our next video on the “Remote Access” apps available on the Marketplace on Thursday, 23 March, 2023

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Hello everyone! Based on the poll you took recently on which Marketplace App you would like to learn about. We’re excited to finally share a special series dedicated to curating a list of apps that delivers great value for your business. 

We’re kicking off the #WinwithMarketplace series with apps that works best for Freshservice - stay tuned every fortnight for a new video!

Have you had a chance to take a look: 

 @Adam Z @Adil Ahmad @Adnan @SFrank @eeha0120 @MichaelS24 @BryceK @daniel.soderlund @PatrickMurphy @zachary.king @Chris S. @martin.j @SciBruce @zebb.s @ayounkh123 @raymondcanilao @AlisaB @BrynCYDEF @Chris Sevenig @MichaelBoardman @rubi.odell @JTAVOLARO @ggallaway @Andrew Keeley @afautley @LdAAndrade @Zothaforb3 


We’d love to hear about your experience and any feedback you may have.


Here’s the poll incase you missed it 👇🏻


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As promised we’re back with the second video of the series which focuses on Remote Support.

For companies focused on acing customer engagement, Freshworks Marketplace brings together apps that enable support agents to provide “hands-on” customer support with remote control to resolve technical issues quickly — regardless of platform, operating system, or device. Extend remote support capabilities to your customers by integrating these apps with Freshservice:

  • Teamviewer

  • LogMeIn Rescue

  • BeyondTrust Remote Support (coming soon)


Provide remote support capability

  • Set-up remote session and share code with the customers 

  • Discuss and solve issues through chat

  • Call or share screen from your Freshservice ticket and quickly clarify issues

  • Get access to the customer’s screen and solve issues faster