Question

Workflow action send email placeholder fields empty

  • 16 September 2022
  • 1 reply
  • 69 views

Userlevel 1
Badge +1

I tried the above post, but I don’t have the placeholders in my menu (it is empty):

I would like to send an e-mail to a field which contains a comma separated list of email addresses. 

 

If I try to manually type in the placeholder variable from another action, it won’t stick

Video: https://i.imgur.com/lv57hEf.mp4


1 reply

Userlevel 7
Badge +11

I tried the above post, but I don’t have the placeholders in my menu (it is empty):

I would like to send an e-mail to a field which contains a comma separated list of email addresses. 

 

If I try to manually type in the placeholder variable from another action, it won’t stick

Video: https://i.imgur.com/lv57hEf.mp4

The field need to be a user field. So, you can’t use a coma separated list. 

You can try to use the API https://api.freshservice.com/v2/#create_a_note

Then you need to convert it to a JSON array. 

 

 

 

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