Hi,
Is there a way to use the id of an onboarding request to use as a placeholder in workflow?
Using an endpoint of https://host-fs-sandbox.freshservice.com/api/v2/onboarding_requests/{{ticket.id_numeric}} in the web request returns the ticket id rather than the “id” of the onboarding request.
My goal is to retrieve the employees start date from the onboarding request field cf_start_date to update the Due Date of the ticket.
Is this possible?
Thanks