Freshteam emails marked as Spam/Junk

  • 18 July 2021
  • 1 reply

  • Apprentice
  • 0 replies

Multiple issues

  1. Emails from our freshteam account is marked as spam/junk
  2. Adding SPF record for freshteam, adds too many DNS queries to our SPF record

Any advise?

1 reply

Userlevel 2
Badge +2

Hi Rupesh,


 Hope you are doing well and keeping safe and thank you for posting your query here. In order to avoid emails to candidates going into SPAM we can setup a DKIM for the same, Rupesh. 


I see that you are in touch with our consultant over a support ticket. I shall ensure to expedite this process and share the CNAME records to be added for the email, soon.


Have a great rest of the week, Rupesh !!



Thank you,