What is the difference between Teams, Departments/Sub Departments, and Business Units?

  • 6 April 2021
  • 2 replies

Is there a hierarchy or relationship between them? Do I need to use them all? It’s very confusing to have all these options as part of the set-up…. Please advise on the best way to use these.


Best answer by Gautham 7 April 2021, 11:46

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Hi Terra,


 First of all, a great question !!


Currently, the Department, Business unit, Sub department and Teams are individual fields which do not have any dependency with each other, Terra.


However, the idea in the future is to bring about a hierarchy there, in order to have a better understand of the Organizational structure of a Company.


Currently as a best practice we would suggest you to use the Department and the Office Location field as they have dependencies with other workflows such as Time Off management and Onboarding. 


However, we shall keep you posted in terms of updates on this front, Terra.






Thank you, that’s what it seemed like but I wasn’t sure. When you fill out a full profile for an employee it makes you select multiples of these and it’s very confusing. A tool tip might be helpful.