Visit Freshworks.com Visit Freshworks

Groups
Events
Product Updates
Ideas

#WinwithMarketplace : Freshservice

16 days ago

Community
Employee Experience
Freshteam

Freshteam

80 Topics
46 Replies

When you subscribe we will email you when there is a new topic in this category

80 Topics

Most replies

Recently active Most views Newest first

anna.usContributor

asked in Freshteam

Freshteam integration with Zapier - Feature request

Hello TeamPlease please consider adding Zapier integration to Freshteams.All of your competitors have that and its sad we as your customers cant scale our hiring due to its unavailability.Any plans on this?

4 days ago

avermaApprentice

asked in Freshteam

Freshteam Integrations with Slack - Feature request

Hi, are you guys planning to integrate freshteam with slack any sooner? Let me know if it’s already done or in progress.It will help us a lot, if we could directly push the tasks to the hiring manager via slack

1 year ago

smriti.nairApprentice

published in Freshteam

Keeping my employees in the know with email notifications

Freshteam provides a list of email notifications that you can use to notify candidates, recruiters, hiring managers and employees on completing a particular task. For instance, whenever you create a new job posting, it will automatically email to the employees you’d like to notify. Similarly, you can notify the recruiters, hiring manager and the panel member whenever you assign a job to a recruiter or when you change the job status. You can do the same for a bunch of tasks related to candidates, interviews, profile updates and so on.

603

2 years ago

LuisQApprentice

asked in Freshteam

Time Off - Is it possible to break down the day into hours?

Hello to all Freshpersons.As I see it, Freshteam only allows to insert leaves of 1 Day or half a day.We need, URGENT, that Freshteam to have this feature, doesn’t make sense not having this option!!! Regards to you all and be happy

1 year ago

t-sparkApprentice

asked in Freshteam

What is the difference between Teams, Departments/Sub Departments, and Business Units?

Is there a hierarchy or relationship between them? Do I need to use them all? It’s very confusing to have all these options as part of the set-up…. Please advise on the best way to use these.

1 year ago

davipaulo9Apprentice

asked in Freshteam

jessen8Apprentice

asked in Freshteam

Recruit: Candidate Notifications

Hello,Through a test candidate profile, we noted that as soon as a candidate was moved from "open" to the next stage, "reviewing" in our case, they were notified that they had been "shortlisted" for the role. This is completely misleading and we'd really like to avoid such situations when we start the official screening process. We only want candidates to be notified when they have advanced to the "recruiter interview" stage onwards. Is there a way to stop this automated email at the "reviewing" stage? Appreciate you help.

1 year ago

Alex a UserApprentice

asked in Freshteam

Support not reacting at all

We were pleased with Freshteam until the end of last year, when all of a sudden, everything went down.I want to share my experience with you as something like this never happened to me, and I'm actually buffed on how they manage not to react to support requests.Since 21.12. we have a ticket open for applicants that fill out their details but do not see them in the generated contract anymore. Beginning of January, all of a sudden, details like date of birth, residential address, and reporting manager from random employees went missing. No support on that matter since then at all. Now, for the last couple of days, we are not even able to sign into Freshteam anymore as the link to access is not working anymore. Also, if I try to sign in via the Freshteam website, it says our company is non-existent. This situation is getting ridiculous. We pay for the most extensive package possible and cannot access the site nor get feedback from the support.

2 months ago

verkerkbApprentice

asked in Freshteam

creating subfolder

It would be nice to have subfolders under the folders so it is more clear how the information is build up

5 months ago

MalgosiaTLLApprentice

asked in Freshteam

Freshteam - Employee Type

Hope to get some help with Employee Type- can I amend the list in any way? Currently it has: Contract, Full Time, Internship, Part Time, Temporary, Seasonal, Volunteer, Fixed term contract, Secondment. I need to have: Permanent (missing in current list- it’s different that contract- meaning contractor), Contract, Internship, Temporary, Seasonal, Volunteer, Fixed Term contract, Secondment. And need to separate full time and part time as a separate record. Unfortunately it looks that Employee type is a mandatory field and cannot be changed, but the way it currently is set up really doesn’t help Many thanks for advice!

11 months ago

smriti.nairApprentice

published in Freshteam

How to set up the hiring process for the job opening?

The screening and interview process vary for each job. As a result, you should be able to set up hiring processes specific to the job opening. Freshteam lets you do that and a lot more.But before we get into the nitty-gritty of hiring process, here are some details you need to keep in mind:There are 5 non-customizable stages in the hiring process: Sourcing, Screening, Interviews, Offer, and Hire, respectively. Each stage has a preset number of rounds that a candidate needs to clear before proceeding to the next stage. Apart from the preset rounds, you can add customized rounds under the Screening, Interview, and Offer stages. To set up your hiring process, - Go to the job to which you’d like to add the hiring process. Click on Hiring Workflow. - Click Manage Hiring Process.- In the pop-up that follows, Add custom rounds as necessary by clicking on the “+” icon next to the Screening, Interview, and Offer stages.- Type in the name of your round and also determine what skills you want t

691

10 months ago

smriti.nairApprentice

posted in Freshteam

Notifying candidates using canned responses

Canned responses are typically the predefined responses for some of the commonly asked questions or scenarios. Instead of typing the same email over and over again, you can simply send these pre-typed emails instead.For instance, every time you schedule a Face to Face interview, you receive candidate emails asking about the interview panel and the office location. Instead of wasting your time typing the same email to every candidate, you can simply create a canned response.- Head to Settings and move to Canned responses > 'Add New'- Create the response for the entire team, or for yourself. - Type in your desired content. With Dynamic Placeholders, you do not have to manually edit the canned responses with details like candidate name, Office location, interviewer’s name and so on. - Hit Save, and you are good to go!

2 years ago

PapuApprentice

asked in Freshteam

Job posting status is not changing

How to solve this error?

7 months ago

Sukanya XSApprentice

asked in Freshteam

Onboading

How can I move the candidate in the next stage based on his/her score ?

7 months ago

MalgosiaTLLApprentice

asked in Freshteam

Sub Departments & Business Units

We currently use only the ‘Department’ field, which means that Sub Departments & Business Units are empty in employee profiles (which doesn’t look great), is there any way to get rid of them for now? I don’t seem to see this option in the settings. Many thanks for the advice!

10 months ago

EvanyApprentice

asked in Freshteam

Emailing

Are we able to send emails from within FreshTeam? I set up a forwarding and received the verification but I cannot find where I can write an email anywhere.

1 year ago

ThamaraiselvanApprentice

asked in Freshteam

Facing Issues in code coverage

I’ve been facing issues while doing code coverage. There is an inconsistency in reflection of changes in the coverage folder. Even if the relevant code gets executed that change is not getting covered in the coverage folder.The issues i’ve faced so far:-1. The code coverage module considers statements as branches. So it's not possible to cover that by simulating relevant scenarios.2. The code coverage module considers logs as branches. 3. When we simulate an event in local instance, The coverage is not not getting reflected even after the relevant code of that event is running properly.Is there a fix for this ?

7 months ago

RDNApprentice

asked in Freshteam

Freshteam emails marked as Spam/Junk

Multiple issuesEmails from our freshteam account is marked as spam/junk Adding SPF record for freshteam, adds too many DNS queries to our SPF recordAny advise?

1 year ago

Vincent ColinApprentice

asked in Freshteam

Free Trial Status

Hello, Wanna ask about how's my freshteam free trial status?Because when its free trial on estate plan, we downgraded it to sprout, now we cant upgrade to estate with free trial anymore.Our Freshteam URL: https://tectagon.freshteam.com

1 year ago

BenPropineApprentice

asked in Freshteam

Auto reply candidate if they did not respond in 2 days

Hi Freshteam,We are currently using Freshteam for hiring purpose.We need the way to remind candidate after sending the welcome or challenge round email if they did not respond after 2 days.We do it manually but hopefully there is a way to automate it.Thank you.

9 months ago

FreelancyApprentice

asked in Freshteam

Is there any way to to add a custom Currency in Freshteam ?

Hi guys, just wanted to know if there are any possible ways to add custom currencies other than the ones available in Freshteam. We are based in Tunisia and everything there is based on Tunisian Dinars (DT or TND) thank you

1 year ago

cinanApprentice

asked in Freshteam

Freshteam Job listing Widget shows loading when no listings are available

With empty job listings, freshteam widgets shows loading spinner, how can i avoid this. Is there a specific way to identify this. I am using this on a laravel blade file with js

8 months ago

StephanieDApprentice

asked in Freshteam

Adding resume info to employee file

Is there a way to pull employee data from their resume into their education/employment fields in the employee database?

8 months ago

Page 1 / 4

Badge winners

bravohas earned the badge Lightening (Mc)Learner
Raj bhaihas earned the badge Wizard of Creative Thinking (5)
Raj bhaihas earned the badge Lightening (Mc)Learner
ZakPhas earned the badge Salud, Ideator
copioushas earned the badge Lightening (Mc)Learner

Show all badges

Join the Community

Already have an account? Login.

Social Login

or sign up below

Username *

Business Email *

Name

(Private)

Only you and moderators can see this information

Company

(Private)

Only you and moderators can see this information

Referral URL

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Sign in to the Community

No account yet? Create an account.

Social Login

or sign up below

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.