- 80 Topics
- 46 Replies
Keeping my employees in the know with email notifications
Freshteam provides a list of email notifications that you can use to notify candidates, recruiters, hiring managers and employees on completing a particular task. For instance, whenever you create a new job posting, it will automatically email to the employees you’d like to notify. Similarly, you can notify the recruiters, hiring manager and the panel member whenever you assign a job to a recruiter or when you change the job status. You can do the same for a bunch of tasks related to candidates, interviews, profile updates and so on.
I could not find any feature in Freshteam that allows us to record and track employee´s coaching sessions. I would like to be able to record into the employee profile notes about their coaching sessions such as conference recording links ( Gotomeeting, for example), areas of improvement needed, developed skills and so on. Any help is highly appreciated.
Send online tests to candidates automatically
Sometimes, companies like to set a qualifier round, in the form of an online test that is sent to the candidates as soon as they apply. Instead of sending them manually every time a candidate moves to the next stage, you can automate it in Freshteam. - Go to the Job for which you'd like to set online tests. Navigate to Autopilot workflows.- Select 'Send online test'. The event is automatically selected. - Select the test you'd like to send to the candidates. You can choose to notify the candidate with an email from your end, and notify the hiring manager once the test is completed. - Hit Save and you are done.
Employee Directory - CVS Master data with all possible fields described
I’m setting up an employee directory and would like to be sure I have all fields needed & keep it simple. Where can I find all possible fields with suggested answers (e.g. Employee Type- Full-Time/Part-Time)?There is a CVS Upload file, but for already selected fields, not all are available. Many thanks for advice!
Recruit: Candidate Notifications
Hello,Through a test candidate profile, we noted that as soon as a candidate was moved from "open" to the next stage, "reviewing" in our case, they were notified that they had been "shortlisted" for the role. This is completely misleading and we'd really like to avoid such situations when we start the official screening process. We only want candidates to be notified when they have advanced to the "recruiter interview" stage onwards. Is there a way to stop this automated email at the "reviewing" stage? Appreciate you help.
Support not reacting at all
We were pleased with Freshteam until the end of last year, when all of a sudden, everything went down.I want to share my experience with you as something like this never happened to me, and I'm actually buffed on how they manage not to react to support requests.Since 21.12. we have a ticket open for applicants that fill out their details but do not see them in the generated contract anymore. Beginning of January, all of a sudden, details like date of birth, residential address, and reporting manager from random employees went missing. No support on that matter since then at all. Now, for the last couple of days, we are not even able to sign into Freshteam anymore as the link to access is not working anymore. Also, if I try to sign in via the Freshteam website, it says our company is non-existent. This situation is getting ridiculous. We pay for the most extensive package possible and cannot access the site nor get feedback from the support.
Freshteam - Employee Type
Hope to get some help with Employee Type- can I amend the list in any way? Currently it has: Contract, Full Time, Internship, Part Time, Temporary, Seasonal, Volunteer, Fixed term contract, Secondment. I need to have: Permanent (missing in current list- it’s different that contract- meaning contractor), Contract, Internship, Temporary, Seasonal, Volunteer, Fixed Term contract, Secondment. And need to separate full time and part time as a separate record. Unfortunately it looks that Employee type is a mandatory field and cannot be changed, but the way it currently is set up really doesn’t help Many thanks for advice!
How to set up the hiring process for the job opening?
The screening and interview process vary for each job. As a result, you should be able to set up hiring processes specific to the job opening. Freshteam lets you do that and a lot more.But before we get into the nitty-gritty of hiring process, here are some details you need to keep in mind:There are 5 non-customizable stages in the hiring process: Sourcing, Screening, Interviews, Offer, and Hire, respectively. Each stage has a preset number of rounds that a candidate needs to clear before proceeding to the next stage. Apart from the preset rounds, you can add customized rounds under the Screening, Interview, and Offer stages. To set up your hiring process, - Go to the job to which you’d like to add the hiring process. Click on Hiring Workflow. - Click Manage Hiring Process.- In the pop-up that follows, Add custom rounds as necessary by clicking on the “+” icon next to the Screening, Interview, and Offer stages.- Type in the name of your round and also determine what skills you want t
Notifying candidates using canned responses
Canned responses are typically the predefined responses for some of the commonly asked questions or scenarios. Instead of typing the same email over and over again, you can simply send these pre-typed emails instead.For instance, every time you schedule a Face to Face interview, you receive candidate emails asking about the interview panel and the office location. Instead of wasting your time typing the same email to every candidate, you can simply create a canned response.- Head to Settings and move to Canned responses > 'Add New'- Create the response for the entire team, or for yourself. - Type in your desired content. With Dynamic Placeholders, you do not have to manually edit the canned responses with details like candidate name, Office location, interviewer’s name and so on. - Hit Save, and you are good to go!
Sub Departments & Business Units
We currently use only the ‘Department’ field, which means that Sub Departments & Business Units are empty in employee profiles (which doesn’t look great), is there any way to get rid of them for now? I don’t seem to see this option in the settings. Many thanks for the advice!
Facing Issues in code coverage
I’ve been facing issues while doing code coverage. There is an inconsistency in reflection of changes in the coverage folder. Even if the relevant code gets executed that change is not getting covered in the coverage folder.The issues i’ve faced so far:-1. The code coverage module considers statements as branches. So it's not possible to cover that by simulating relevant scenarios.2. The code coverage module considers logs as branches. 3. When we simulate an event in local instance, The coverage is not not getting reflected even after the relevant code of that event is running properly.Is there a fix for this ?
Auto reply candidate if they did not respond in 2 days
Hi Freshteam,We are currently using Freshteam for hiring purpose.We need the way to remind candidate after sending the welcome or challenge round email if they did not respond after 2 days.We do it manually but hopefully there is a way to automate it.Thank you.
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