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Career site in Freshteam
Every company has an identity, a style by which they design their website. And you’d want your career site to look like the rest of your webpage. Here’s how you Freshteam can align your career site design to that of your webpage. To make some basic changes to your career site: Head to Settings, and move to Career site.Here, you can update the name of the website, logo, banner image etc. If you have a development team helping you with the website design, you can customize it further by clicking Advanced Settings.Here, you can change the Brand color, font,and form. You can also include your own stylesheet, modify the layout of the page, or customize the appearance of each page. Now before you publish it, get a preview of how it would look. And once you are happy with the changes, you can Save and Publish it.
Hired someone using Freshteam? Add them as an employee in your HRMS, automatically.
Let's assume you are someone who uses Freshteam ATS for hiring, but manage your Employee Record in another HRMS. Manually adding the employee records as soon as you hire someone is time-consuming. That's where Webhooks in Freshteam can help.Before creating the webhook, ensure that you have the following information from your HRMS. API Request URLThe ENDPOINT for the usage you want. In this case, creating an employee (Each Software will call this differently. Find out how it is configured in your software and attach to the end of the URL. Eg: Employee Profile/Profile.)The authorization information. This can be Username - Password, Header Key and Value or OAuth. (If it's OAuth, you would need the help of a developer to set it up. The body request content for your HRMS. - Once that's done, go to the job wherein you'd like to add the webhook.- View Job Details > Manage Autopilot Workflows. - Select Update HRMS to create a webhook to send details to your HR Portal.- Name your workflow Ev
Onboarding in Freshteam
Onboarding is not just about providing the welcome kit to the new employee. It is like setting a stage to the employee’s career in your company. It is about providing a welcoming experience, without the intervention of paperwork. It is important that HRs don’t run helter-skelter with paperwork for the new hire. That’s where Freshteam comes in. You can, - Finish all the mundane paperwork much before the employee’s first day. (Under Settings > Onboarding > Documents) - Notify people and assign onboarding tasks/checklists to facilitate the entry of the employee. (Under Settings > Onboarding > Checklists)To get started, ensure that you have enabled Onboarding, under Settings > General > Preferences. Once that’s done, you can: - Send automatic reminders to different people assigned to an onboarding task or section when they have not completed it. - Mark 'Onboarding Completed' against employees who have completed all the onboarding tasks. - Set a Probationary Period that yo
Auto-rejecting candidates who don’t fulfil a criteria
It takes time to manually peruse every application. You have to ensure that the candidate has the desired skills and experience, learn if they are willing to travel for work, relocation and so on. What if we tell you there's a way to automate it, such that you accept only those applications that fulfil your criteria and auto-reject those that don't.Let's take an instance wherein you want to auto-reject candidates who are unwilling to work night shifts. Here's how you set it up in Freshteam using Autopilot Workflows. Go to the Job details for which you'd like to auto-reject candidates. Click Hiring workflow. Select Manage Autopilot Workflows. In the page that follows, select Reject based on certain criteria.Provide a name for the automation.Name the automation as ‘Auto-reject candidate unwilling to work night shifts’- Select the event as ‘When a candidate gets added to the job’- Select the criteria. Choose the options for which the candidate should be rejected. In this case, it would b
Notifying candidates using canned responses
Canned responses are typically the predefined responses for some of the commonly asked questions or scenarios. Instead of typing the same email over and over again, you can simply send these pre-typed emails instead.For instance, every time you schedule a Face to Face interview, you receive candidate emails asking about the interview panel and the office location. Instead of wasting your time typing the same email to every candidate, you can simply create a canned response.- Head to Settings and move to Canned responses > 'Add New'- Create the response for the entire team, or for yourself. - Type in your desired content. With Dynamic Placeholders, you do not have to manually edit the canned responses with details like candidate name, Office location, interviewer’s name and so on. - Hit Save, and you are good to go!
Send online tests to candidates automatically
Sometimes, companies like to set a qualifier round, in the form of an online test that is sent to the candidates as soon as they apply. Instead of sending them manually every time a candidate moves to the next stage, you can automate it in Freshteam. - Go to the Job for which you'd like to set online tests. Navigate to Autopilot workflows.- Select 'Send online test'. The event is automatically selected. - Select the test you'd like to send to the candidates. You can choose to notify the candidate with an email from your end, and notify the hiring manager once the test is completed. - Hit Save and you are done.
Employee Directory - CVS Master data with all possible fields described
I’m setting up an employee directory and would like to be sure I have all fields needed & keep it simple. Where can I find all possible fields with suggested answers (e.g. Employee Type- Full-Time/Part-Time)?There is a CVS Upload file, but for already selected fields, not all are available. Many thanks for advice!
How to set up the hiring process for the job opening?
The screening and interview process vary for each job. As a result, you should be able to set up hiring processes specific to the job opening. Freshteam lets you do that and a lot more.But before we get into the nitty-gritty of hiring process, here are some details you need to keep in mind:There are 5 non-customizable stages in the hiring process: Sourcing, Screening, Interviews, Offer, and Hire, respectively. Each stage has a preset number of rounds that a candidate needs to clear before proceeding to the next stage. Apart from the preset rounds, you can add customized rounds under the Screening, Interview, and Offer stages. To set up your hiring process, - Go to the job to which you’d like to add the hiring process. Click on Hiring Workflow. - Click Manage Hiring Process.- In the pop-up that follows, Add custom rounds as necessary by clicking on the “+” icon next to the Screening, Interview, and Offer stages.- Type in the name of your round and also determine what skills you want t
Sub Departments & Business Units
We currently use only the ‘Department’ field, which means that Sub Departments & Business Units are empty in employee profiles (which doesn’t look great), is there any way to get rid of them for now? I don’t seem to see this option in the settings. Many thanks for the advice!
Support not reacting at all
We were pleased with Freshteam until the end of last year, when all of a sudden, everything went down.I want to share my experience with you as something like this never happened to me, and I'm actually buffed on how they manage not to react to support requests.Since 21.12. we have a ticket open for applicants that fill out their details but do not see them in the generated contract anymore. Beginning of January, all of a sudden, details like date of birth, residential address, and reporting manager from random employees went missing. No support on that matter since then at all. Now, for the last couple of days, we are not even able to sign into Freshteam anymore as the link to access is not working anymore. Also, if I try to sign in via the Freshteam website, it says our company is non-existent. This situation is getting ridiculous. We pay for the most extensive package possible and cannot access the site nor get feedback from the support.
Keeping my employees in the know with email notifications
Freshteam provides a list of email notifications that you can use to notify candidates, recruiters, hiring managers and employees on completing a particular task. For instance, whenever you create a new job posting, it will automatically email to the employees you’d like to notify. Similarly, you can notify the recruiters, hiring manager and the panel member whenever you assign a job to a recruiter or when you change the job status. You can do the same for a bunch of tasks related to candidates, interviews, profile updates and so on.
I could not find any feature in Freshteam that allows us to record and track employee´s coaching sessions. I would like to be able to record into the employee profile notes about their coaching sessions such as conference recording links ( Gotomeeting, for example), areas of improvement needed, developed skills and so on. Any help is highly appreciated.
How to set up my company profile in Freshteam?
First off, congratulations on choosing Freshteam to manage your ATS needs!To set up your company profile, here are a couple of things you have to do:Set up the employee portalEmployee portal is the platform where your employees can perform the HR tasks. Choose how the URL should like, Company name, Logo etc.Go to Settings > General > Company.You will see options to add the company name, the industry your company belongs to, the language you want for your company in Freshteam, the date format, employee portal name, options to add a logo and favicon.Add the departments, company locations, teams, business units.Once you add these details, you can associate them with your employees while inviting them.To add departments: Go to Settings > General > Departments. Click + Add New on the top right.To add locations:Go to Settings > General > Locations. Click + Add New on the top right.To add teams:Go to Settings > General > Teams. Click + Add New on the top right.To add b
Onboarding made easy! Notify IT manager of the new hire automatically
Don't get buried in the onboarding paperwork. With Freshteam, you can notify your IT manager of the new hire and send them the checklist much before your employee's first day. Here's how you set it up. - Navigate to Settings > Onboarding > 'Onboarding checklists'.- Create a new checklist by clicking 'Add New'.- Create a checklist for the IT manager. Include the stakeholders, and choose when you'd like to send it. - Hit Save and you are done!
Keyboard shortcuts in Freshteam
When Freshteam becomes an integral part of your work, you’d want Freshteam to make work as easy as possible, taking care of all the redundant tasks. That’s where Keyboard Shortcuts can help. Here’s how you enable it: Click on your profile avatar, present in the top-right corner. From the drop-down, you will see the first option as Keyboard Shortcuts. Click on View Shortcuts to see what are the different shortcut controls for different functions. Based on the permissions allowed to your user role, the keyboard shortcut would vary.Once you know what your shortcuts are, click on the enable button to use them.
How to manage offer approvals?
Have you enabled Offer management in your Freshteam account? If not, Head to Settings > Preferences > Recruit. Once that’s enabled, this how your offer drafting page would look:Name the approval stage to give clarity on who is approving it. Choose the approvers from the drop-down list. Choose if you want mandatory approval from everyone, or leave it as an option. Once you have added all the stages, click on Initiate Approval to begin the process.You can also remind the approver by sending reminders to approve the offer.
How did I use freshteam APIs to build a ReactJS app in 4 hours?
In the dashboard, Freshteam does not provide employee counts - charts by the team, branch, work mode, and designation. Additionally, it lacks a feature that allows for easy access to all of the employee capabilities and data in one location.To solve this, I have created an app that has all these features.GitHub Link: https://github.com/DhiWise/Company-intranetVideo link: https://youtu.be/x0wDffQsJT8
How do I add my hiring panel to a particular job opening?
Hiring is not a one-man job. You have multiple stakeholders such as candidates, hiring manager, interviewers and so on. To associate them to a particular job opening:Go to the Job to which you want to add the hiring panel. Scroll down to the end of the page where you find the option to add your hiring panel. You can only add members who have been using Freshteam. To invite members to use Freshteam, click here.
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