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Read any instructions or notes submitted by contributors before using a FreshTheme. You can modify themes, but a reference or thank you to the contributor would be nice.

  • 70 Topics
  • 213 Replies

70 Topics

Breezy Themes
Skilled Expert
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery

Concord Red Customer Portal Theme for Freshdesk

Freshdesk theme Concord Red theme for Freshdesk customer portal has a light and airy design with prominent custom blocks that can link to any page on your knowledge base. The footer is very simple and minimalist.Concord Red theme for Freshdesk customer portal has a wide range of additional features: Internal pages with a unique design for better user experience Various homepage layouts with optional custom blocks  Formatting components inside articles that are easy to use DIY branding and customization with HTML and CSS Optional advanced branding and customization from Breezy Themes Article pageThe article page layout has a non-standard structure. The author is on the right, content - in the center, and the right column is for social buttons.Article page in Concord Red customer portal theme for Freshdesk Additional formatting components in articlesFormatting components are a step forward compared to the default Freshdesk theme. You can make your content gorgeous and easy to rea

1
Breezy Themes
Skilled Expert
10 months ago
Breezy Themes
Skilled Expert
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery

Bridge

Bridge is a powerful and versatile Freshdesk theme that is designed for various businesses. Get complete control over how your support portal's home page looks like and and what information your end-users can access from there. Additionally, this theme gives you access to around 700 attractive Font Awesome icons and elements that you can use to add a touch of perfection to your help center's content.  Installation and content integration are free. Want a theme that corresponds to your brand style or has additional features? Order Branding or Customization. 

1
Breezy Themes
Skilled Expert
10 months ago
M
Apprentice
mktgApprentice
posted in FreshThemes Gallery

Frio - responsive Freshdesk Theme

Frio is a fully responsive theme and is Retina ready to give your readers a pleasant reading experience. Branding and customization are available. To get more information visit www.breezythemes.com.

5
Breezy Themes
Skilled Expert
10 months ago
M
Apprentice
mktgApprentice
posted in FreshThemes Gallery

Otay - responsive Freshdesk Theme

Hello.We would like to share the opening of our service Breezy Themes.We provide responsive templates of premium design for Freshdesk Portal.Now everyone can make its' Self Service Portal outstanding in just a few minutes.To get more information visit our site — www.breezythemes.com.If you have any questions, suggestions or ideas, please contact us — hello@breezythemes.com Preview: https://www.breezythemes.com/products/freshdesk-theme-otay

3
Breezy Themes
Skilled Expert
10 months ago
Breezy Themes
Skilled Expert
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery

Bridge for Freshdesk portal

The Bridge template for the Freshdesk portal is powerful and versatile. It works for various industries. Bridge has the same style of the header and hero unit, and it features a prominent search bar in its center. The theme also has a standard minimalist footer. This template gives you access to formatting components that can be used to add a touch of perfection to your portal's content. Installation is free of charge. If you'd like to have a Freshdesk portal that corresponds to your brand style or has additional functionality, get Branding or Customization. 

3
Breezy Themes
Skilled Expert
1 year ago
V
Apprentice
vinoth.shankaran_oldApprentice
posted in FreshThemes Gallery

Azure

Azure is a clutter-free support theme for companies of all sizes. The home page is focused on helping users to find information about your company quickly and easily.Preview: shopoinc.freshdesk.com

17
fase44
Community Debut
1 year ago
elinamark
Apprentice
elinamarkApprentice
posted in FreshThemes Gallery

IDEA: Short cut codes while editing to display an image of a keyboard key

Here is an idea suggestion. I am forever telling students and teachers what key sctrokes to press for a particular command or menu. It would be helpful if there were short codes I could insert while editing a response or creating an FAQ that would allow me display keybord keys as small images or icons inline with my text.I was thinking something like this, I type this text in Freshdesk 1. <kbd>Alt</kbd> + <kbd>Esc</kbd> Switches to the next open window   And the user sees this in the KB article, FAQ, or response via the web portalYou could even have a key combo like CTRL-K tht would insert <kbd></kbd> and then all I have to do is put the text in to appear on the key cap.

0
elinamark
Apprentice
1 year ago
info_17338
info_17338
posted in FreshThemes Gallery

Onil Theme for Freshdesk with Multi Languages

Hello Guys, You can see one of our recent Onil Theme user Virtual Surveyor. Onil is a popular Freshdesk support portal theme for any purpose with more features, trusted and loved by many users worldwide.You can see the user Testimonial below - "Aries Themes provides some of the best-looking themes in the Freshdesk gallery and delivered on their promise for great support!"- Tom Op 't Eyndt (Virtual Surveyor)You can see our theme users Testimonial here - https://ariesthemes.com/#testimonialTheme Features - Multi-Languages Support Included in the custom textFully responsive themeIncluded “Font Awesome” iconsFully compatible with Freshdesk Mint and FreshserviceModern browsers compatible Fully customizable and clean codeIf have any questions feel free to email us.ThanksAries Themes(Freshdesk and Freshservice Theming Expert)

2
AriesThemes
Community Debut
1 year ago
K
Apprentice
klApprentice
posted in FreshThemes Gallery

Customize Register Page

Dear freshdesk community,for our company we're using freshdesk for our supports. I really enjoy the ability to customize the supportpage, but the custom colors are not added to the following page <companyname>.freshdesk.com/register/XXXXXXX.There is always the green standard design activated. Because our company logo has a dark font, its nearly unreadable on the standard design. Is there any way to change the "register" page too?Yours sincerelyKarsten LüttschwagerSLLIK GmbH

1
D
Community Debut
1 year ago
M
Apprentice
malikmuzammal256Apprentice
posted in FreshThemes Gallery

What is Activity API ??

What is Activity API ??How is this different from what's already possible?

1
Keer
1 year ago
kuchkr
Apprentice
kuchkrApprentice
asked in FreshThemes Gallery

internal tickets

Hi, is there any way to create an "internal" ticket that is not connected to an actual customer/contact but rather just a name? Every time we create a ticket, a "ticket created"-mail is sent to the customer. We would just like to create a ticket internally to work on, where no emails are sent to the customer. However at the same time, we also want to be able to create tickets where regular emails ARE sent to the customer, so they can follow the ticket. We want to use Freshdesk to replace "Microsoft Planner" which we are using today. We use Microsoft Planner to add 'tasks' (rather than 'tickets'). These tasks can be commented, edited etc. without sending any kind of notifications. We use this for the purpose of planning and following up with a customers case, so it's not forgotten. Any ideas on how we can accomplish what we have in Microsoft Planner, in Freshdesk instead? 

1
Keer
1 year ago
J
Apprentice
jo.morrisApprentice
posted in FreshThemes Gallery

list of free themes

It would be good if you had the ability to filter themes by free/premium. It was a pain to click through every theme only to find out majority of them had a cost associated. At a minimum at least provide a list of the free ones, which is only about 4 themes. 

8
caygri
Skilled Expert
1 year ago
H
helpfreshdesktheme
posted in FreshThemes Gallery

Lucida Freshdesk & Freshservice Theme

Hi Everyone, Mint compatible. It's a professional-looking and easy-to-use Freshdesk & Freshservice support portal. All devices and browsers accessible and looking beautiful theme which was customized according to the customer's goals.Theme Features Fully Responsive and Retina-readySprout, Blossom, Garden, Estate, Forest plansHomepage categories list & Inner pages categories list with Font Awesome iconsHomepage promoted articles lists with accordion/toggleIncluded Font Awesome iconIncludes additional componentsIncludes free installationCompatible with Freshdesk functions and featuresCompatible with all modern browsersCompatible with Freshdesk MintEasily customizable. You can make changes in the future or customize the template on your own. Universal design. The Lucida theme fits many industries and businesses without major customization. Mint compatible.Tell us about your needs and we'll create according to your look of The Lucida Theme or any other theme for your Freshdesk sup

0
H
1 year ago
H
helpfreshdesktheme
posted in FreshThemes Gallery

Matrixt Freshdesk & Freshservice Theme

Hi Everyone,Mint compatible. It's a professional-looking and easy-to-use Freshdesk & Freshservice support portal.All device and browsers accessible and looking beautiful theme which was customized according to the customer's goals.Theme Features Fully Responsive and Retina-readySprout,Blossom, Garden, Estate, Forest plansHomepage categories list & Inner pages categories list with Font Awesome iconsHomepage promoted articles lists with accordion/toggleIncluded Font Awesome iconIncludes additional componentsIncludes free installationCompatible with Freshdesk functions and featuresCompatible with all modern browsersCompatible with Freshdesk MintEasily customizable. You can make changes in future or customize the template on your own.Universal design. The Matrix theme fits many industries and businesses without major customization. Mint compatible. Tell us about your needs and we'll create according to you look of The Matrix Theme or any other theme for your Freshdesk support por

0
H
1 year ago
info_17338
info_17338
posted in FreshThemes Gallery

Darkie Theme for Freshdesk

Hello Freshdesk Users,We have launched "Darkie Theme" which is fully compatible with Freshdesk. It is a beautiful responsive theme that can be customized to fit in any business need.We provide below free services in this theme:Theme Installation IncludedTheme Shortcodes included (Articles Formatting Components)Brand colors, images and icons as per your needs(No need to pay extra for branding)60 days technical support in our themesDarkie theme features:Fully responsive themeInner pages categories list in the sidebarIncluded "Font Awesome" and "Linearicons" iconsFixed footer and scroll to topFully compatible with Freshdesk MintModern browsers compatibleFully customizable and clean codeYou can see the Darkie Freshdesk Theme live demo templates here.You can see the more theme details here - https://ariesthemes.com/downloads/freshdesk-theme-darkie/ If have any questions feel free to email us.ThanksAries Themes(Freshdesk and Freshservice Theming Expert)

0
info_17338
1 year ago
info_17338
info_17338
posted in FreshThemes Gallery

Apollo Theme for Freshdesk and Freshservice

Hello Guys, We have launched "Onil Theme" which is fully compatible with Freshdesk and Freshservice. It is a beautiful responsive theme that can be customized to fit in any business need.We provide below free services in our themes: Theme Shortcodes included (Articles Formatting Components) Colors and images as per your needs(No need to pay extra) 60 days technical support in our themesOur theme features: Fully responsive theme Included “Font Awesome”Fully compatible with Freshdesk Mint and FreshserviceModern browsers compatibleFully customizable and clean codeYou can see the Onil Freshdesk Theme live preview here.You can see the more theme details here - https://ariesthemes.com/downloads/freshdesk-theme-onil/If have any questions feel free to email us.ThanksAries Themes(Freshdesk and Freshservice Theming Expert)

1
info_17338
1 year ago
info_17338
info_17338
posted in FreshThemes Gallery

Freshdesk Support Theme for Retrotouch

Hello Guys,You can see our recent client's support portal based on "Phoenix Theme". Phoenix is a user-friendly and feature-rich Freshdesk theme. It is a beautiful responsive theme that can be customized to fit in any business need.We have done all the changes according to the client's needs.We have done the below Branding and Customization points - Logo, Brand colors, Images, Fonts Header and Footer like a corporate websiteFour custom blocks in homepage with Font Awesome iconsCategories block with iconsAlert notification on the homepageWe provide below free services in our themes - Brand colors, Icons and ImagesShortcodes included60 days technical support in our themesYou can check more themes here. Just choose a theme and we'll customize the theme as per your requirement. You can share your points in our email or you can also contact us. If have any questions feel free to message us, you can also use Freshchat in our website.ThanksAries Themes(Experts in Freshdesk and Freshservice The

0
info_17338
1 year ago
G
Apprentice
greg_20714Apprentice
posted in FreshThemes Gallery

Using CSS Framework

HiI'd like to know if there is way to use a CSS Framework like Bootstrap to create a custom Freshdesk theme.I have been able to load ressource in <head> but it conflict with https://euc-assets7.freshdesk.com/assets/cdn/falcon_portal_utils and theme.cssI can not see how to remove these css.BTW is there a way to allow custom attribute in wysiwyg editor ?Thanks for helpingGreg

0
G
Apprentice
1 year ago
A
Apprentice
abhishek.dhulipudiApprentice
posted in FreshThemes Gallery

Freshdesk Support Portal Theme

This is a fully functional, Freshdesk's latest support portal theme.  To use this theme Download the FreshThemes.zip file Unzip this file. Copy and paste contents in the text files into the corresponding stylesheet and layout pages In portal customization > Color & Font section, change the base font and heading font to source sans pro. You can view a live demo here. Please download Freshtheme.zip to start using this theme.

26
E
Community Debut
1 year ago
H
helpfreshdesktheme
posted in FreshThemes Gallery

Dark Theme for Freshdesk & Freshservice Support Portal

Hi Everyone, Lots of users requirements to developed "Freshdesk & Freshservice Dark mode theme". Mint compatible. It's a professional-looking and easy-to-use Freshdesk & Freshservice support portal. It's based on the "Dark Mode Theme" for client eyes comfortable and looking beautiful theme which was customized according to the customer's goals.The following customizations to the Freshdesk & Freshservice template were made: branding (logo, colors, fonts, icons, background image)header and footer are the same as per your website according.there is four costume blocks and category, folder & article-view page has attach side bar category section. About the Dark Mode theme template for Freshdesk & Freshservice support portal Easily customizable. You can make changes in future or customize the template on your own.Universal design. The Dark theme fits many industries and businesses without major customization. Mint compatible. Tell us about your needs and we'l

1
H
Community Debut
2 years ago
A
Apprentice
andrey.metelskyApprentice
posted in FreshThemes Gallery

Feature request: add an option to import/export/switch themes

Hi everyone,Currently, Freshdesk completely lacks functionality for the theme management:There is no option to import a theme. You have manually copy and paste the code of each template file. This is very frustrating.There is no option to export a theme. Again, if you want to create a backup you have to copy and paste the content of templates to your local files manually.There is no way to upload several themes and switch between them to check which one looks best for your support portal.Only the user who makes the changes to the theme is able to preview the theme. Please add functionality so other agents will be also able to check the changes.

0
A
Apprentice
2 years ago
N
Apprentice
nikolamarApprentice
posted in FreshThemes Gallery

My theme

My first ever theme

0
N
Apprentice
2 years ago
S
Apprentice
sandra.lundin.2Apprentice
posted in FreshThemes Gallery

Theme 1

Will be updated

0
S
Apprentice
2 years ago
N
Apprentice
naveenrApprentice
posted in FreshThemes Gallery

Fresh

s

0
N
Apprentice
2 years ago
M
Apprentice
marianiApprentice
posted in FreshThemes Gallery

Agriness

Relacionamento Agriness

0
M
Apprentice
2 years ago

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