Visit Freshworks.com Visit Freshworks

FreshThemes Gallery

Read any instructions or notes submitted by contributors before using a FreshTheme. You can modify themes, but a reference or thank you to the contributor would be nice.

  • 82 Topics
  • 265 Replies

82 Topics

Breezy Themes
Skilled Expert
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery

Frio template for Freshservice and Freshdesk support center

Frio template for Freshservice and Freshdesk is professional and versatile. It looks minimalistic and features  super easy navigation. Frio has a parallax image with a floating search box. It is a responsive and Retina-ready template to give your customers a pleasant experience, no matter what device they use. Frio template for Freshservice and Freshdesk support center has been tested up to the hilt and we guarantee you won’t have any issues in future. It also contains custom blocks which can be used for various purposes, for instance promo banners. Contemporary, bold colors make this theme perfect for self-made or dynamic businesses. If you want to change colors, get our Freshservice and Freshdesk Branding service. 

2
T
Community Debut
7 months ago
Breezy Themes
Skilled Expert
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery

Free and Paid Freshdesk Themes: What’s a Good Fit for Your Business?

Before making a final decision between free and paid Freshdesk themes, it’s better to assess the advantages and disadvantages of both. The main question is – how can you use your budget wisely without paying double or triple the price by the end of the day? For the majority of people, the first look determines the level of trustworthiness of the business. And what’s even worse, it takes approximately a second to judge a website and leave it, if it doesn’t look trustworthy or professional enough.Advantages of free Freshdesk themes If you are launching a new business and have not collected enough data about your target audience and their needs yet, then you can go ahead and start testing a free Freshdesk theme. This way, you can win time to analyze the market along with the leading competitors, common customer requests and their secret wishes. Paying nothing in the beginning sounds very appealing, considering the number of other expenses you may have. However, this free start does not gu

1
Breezy Themes
Skilled Expert
4 years ago
taazathemes
Skilled Expert
taazathemes
posted in FreshThemes Gallery

Quinoa Theme for Freshdesk Portal

See our demo portal.Introducing Quinoa theme for Freshdesk, it features a clean layout on the homepage highlighting key information as custom blocks that can be linked to any URLs, category blocks, video blocks and many more. This theme is loaded with great and useful features. Please keep reading to learn the details :)Theme Features Hero Section - Showcase your Help Center with a hero image or video that represents your brand. Change the hero image height and opacity through the theme settings. Customizable - You can brand the theme with minimal coding efforts. Most of the colors, fonts, icons, and images can be updated via variables in the theme file. Video Blocks  - Highlight your Youtube videos or articles with videos on the homepage.     Support Channels - Let your customer reach out via support channels they're comfortable with such as Whatsapp, Skype, Messenger, Telegram, or email.     Multi-language - Built for global companies serving different languages. This theme s

2
SelahRussell
Community Debut
8 months ago
Breezy Themes
Skilled Expert
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery

Bridge Red theme for Freshdesk

Bridge Red theme for Freshdesk This template is fully compatible with Freshdesk and is easy to brand and customize.Bridge Red is a powerful and versatile Freshdesk template that is easy to modify. The search bar is always in the header, and your customers can find it fast and easily if they can’t solve their problems with self-service articles. Bridge Red offers additional functionality that is provided in the default Freshdesk theme: Inner pages with a unique design for great UX. Variety of homepage layouts: custom blocks, a category list, a category tree, and recent articles. Formatting components to make your articles easier to read. Do-it-yourself Freshdesk branding and customization with HTML and CSS. Recommendations, after-purchase support, and additional services like advanced branding and customization from Freshdesk experts to save your time. Homepage in the Bridge Red theme for Freshdesk Formatting components in articlesEasy-to-use formatting components are a step for

1
T
Community Debut
5 months ago
taazathemes
Skilled Expert
taazathemes
posted in FreshThemes Gallery

Bagel Theme for Freshdesk Portal

Hi everyone, just wanted to another new theme for Freshdesk.Click here to preview this theme. The Bagel Freshtheme is optimized to showcase your Support Portal. It features customizable header, custom blocks, side navigation, table of contents, and footer. The hero image blends in nicely to the rest of the page design – offering simplicity and balance layout. As with our other themes, the Bagel Frestheme comes with six custom blocks to highlight key information on the homepage. Header and Footer - Customize the header and footer, display your logo, change the background color, and include additional links.Hero Image – Showcase your portal with a hero image that represents your brand. The hero unit height can be adjusted as well.Custom blocks – These blocks are great to highlight key information on the portal homepage.Video blocks – Similar to custom blocks, these blocks are great to display product videos, how-to videos right on the portal homepage.Sample Designs - Check out some sampl

2
ekhart
Community Debut
1 month ago
Breezy Themes
Skilled Expert
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery

Frio Green theme for Freshdesk support center

Frio theme for Freshdesk has a clean, standard support center look without additional design elements. Thus it's super easy to customize. It's possible to create a unique customer portal without having to remove and rebuild unnecessary design peculiarities. This Freshdesk theme saves you time and money. Professional-looking designFrio Green features a prominent header and a large image as a hero unit. The search bar is located in the center of the homepage, and it's easy to spot. The homepage has custom blocks with links to important support center pages. You can also change the number of blocks to meet your needs. Frio theme offers various homepage layouts that fit Freshdesk support centers with a different structure. You can see the options in the template demo. Redesigned inner pagesAll pages were redesigned to provide an excellent user experience. You can make content in the support center more attractive and easier to read with formatting components that are included in each templ

5
L
Community Debut
1 year ago
S
Apprentice
sabrina950208Apprentice
posted in FreshThemes Gallery

How to hide "New support ticket" and " Check ticket status"

Hi I want to embed knowledge base to my other website. But I don't want "New support ticket" and " Check ticket status" show on the same page.  Is it possible to hide them? I've tried this but it doesn't work https://support.freshdesk.com/support/discussions/topics/16184 Thank you

6
M
Community Debut
1 year ago
FreshVert
Apprentice
FreshVertApprentice
asked in FreshThemes Gallery

How to Display a Table of Content page for Solution Articles

Looking to understand how to us html to, display a single solution article on freshdesk’s customer landing page.This single article is a table of contents, with pertinent groupings for each article.Any help on how to reference one article and display it on the landing page would be appreciated. 

3
scoutodin
Community Debut
4 months ago
caygri
Skilled Expert
caygriSkilled Expert
asked in FreshThemes Gallery

HelpDesk Theme is still a partner?

Hello,  few month ago I bought Helpdesktheme but now site si offline...are they still partner?

3
Rywi
Community Debut
1 year ago
Breezy Themes
Skilled Expert
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery

Otay Freshdesk theme

Otay Freshdesk theme is perfect for support portals that have a large knowledge base. It features intuitive design that makes your support portal easy to read and navigate. This Freshdesk theme has categories boldly displayed above the fold and looks great on all devices from mobile phone to desktop. Otay theme supports all Freshdesk and Freshservice features and includes options not offered in the default template.  This means you don’t have to install multiple plugins and overload your website because Freshservice and Freshdesk templates from Breezy Themes include such additional options as formatting components. Check out Breezy Themes’ support portal to find out how you can make information in your articles stand out without overwhelming your users. Templates and customization services from Breezy Themes are recommended by Freshworks for Freshdesk and Freshservice support portals.  Otay Freshdesk theme features the following: Available in 3 colors by default: dark blue, green, redF

3
Breezy Themes
Skilled Expert
1 year ago
H
helpfreshdesktheme
posted in FreshThemes Gallery

Matrixt Freshdesk & Freshservice Theme

Hi Everyone,Mint compatible. It's a professional-looking and easy-to-use Freshdesk & Freshservice support portal.All device and browsers accessible and looking beautiful theme which was customized according to the customer's goals.Theme Features Fully Responsive and Retina-readySprout,Blossom, Garden, Estate, Forest plansHomepage categories list & Inner pages categories list with Font Awesome iconsHomepage promoted articles lists with accordion/toggleIncluded Font Awesome iconIncludes additional componentsIncludes free installationCompatible with Freshdesk functions and featuresCompatible with all modern browsersCompatible with Freshdesk MintEasily customizable. You can make changes in future or customize the template on your own.Universal design. The Matrix theme fits many industries and businesses without major customization. Mint compatible. Tell us about your needs and we'll create according to you look of The Matrix Theme or any other theme for your Freshdesk support por

0
H
2 years ago
Breezy Themes
Skilled Expert
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery

Barren Blue theme for Freshdesk portal

Barren Blue is a user-experience focused theme for the Freshdesk portal with extended in-built functionality. It is comprehensive, reliable, and far-reaching. Barren is created to fulfill all your requirements, and page layouts can be changed to suit your unique needs. This theme for the Freshdesk portal can be easily customized, and it comes with a rich set of features to fit the needs of every business. Theme installation is free, and it doesn't affect your content. View a live demo of Barren Blue for the Freshdesk portal.  Would you like a full-featured theme with easily customizable features? Barren Blue is a perfect choice. If you want it to correspond to your brand style or have a bespoke design, try branding and customization for your Freshdesk portal. 

1
J
Community Debut
1 year ago
info_17338
info_17338
posted in FreshThemes Gallery

Darkie Theme for Freshdesk

Hello Freshdesk Users,We have launched "Darkie Theme" which is fully compatible with Freshdesk. It is a beautiful responsive theme that can be customized to fit in any business need.We provide below free services in this theme:Theme Installation IncludedTheme Shortcodes included (Articles Formatting Components)Brand colors, images and icons as per your needs(No need to pay extra for branding)60 days technical support in our themesDarkie theme features:Fully responsive themeInner pages categories list in the sidebarIncluded "Font Awesome" and "Linearicons" iconsFixed footer and scroll to topFully compatible with Freshdesk MintModern browsers compatibleFully customizable and clean codeYou can see the Darkie Freshdesk Theme live demo templates here.You can see the more theme details here - https://ariesthemes.com/downloads/freshdesk-theme-darkie/ If have any questions feel free to email us.ThanksAries Themes(Freshdesk and Freshservice Theming Expert)

0
info_17338
2 years ago
taazathemes
Skilled Expert
taazathemes
posted in FreshThemes Gallery

Granola Theme for Freshdesk Portal

We’re excited to share this theme from Taaza Themes 🙌  Click here to preview this theme. The Granola Freshtheme is one of our best-selling themes. It has a modern and clean look featuring a hero unit to highlight a half-width image. It also features a tab navigation bar allowing easy access to the articles on any page of the support portal. The homepage has components that can be made visible/hidden: custom blocks, categories/sections, video blocks, and more.The colors and style of each component are configured separately – allowing full flexibility to brand your Freshdesk Portal. Also, when you purchase any Taaza theme, theme installation and branding services are included in the price. Header and Footer - Customize the header and footer, display your logo, change the background color, and include additional links. Hero Image – Showcase your portal with a hero image that represents your brand. The hero unit height can be adjusted as well. Custom blocks – These blocks are great to hig

1
taazathemes
Skilled Expert
4 months ago
M
Apprentice
mktgApprentice
posted in FreshThemes Gallery

Frio - responsive Freshdesk Theme

Frio is a fully responsive theme and is Retina ready to give your readers a pleasant reading experience. Branding and customization are available. To get more information visit www.breezythemes.com.

5
Breezy Themes
Skilled Expert
1 year ago
M
Apprentice
mhubbardApprentice
posted in FreshThemes Gallery

Display articles from specific Solutions categories and filter by most popular

Hello, I'm looking to customize a section of our Freshdesk support homepage, but I need some assistance.  What I would like to do is have a 'Popular Articles' section that shows 5 most popular articles. I'm hoping I can do two things to accomplish this. Show 5 articles from specific Solutions categories that I define (not all categories). Filter the results based on the most popular article (i.e. most visited articles). So far all I can seem to do is... {% for article in portal.recent_articles limit:5 %} ...which shows the 5 most recent articles from all categories. This is a start, but not what I want.

4
A
Community Debut
1 year ago
Breezy Themes
Skilled Expert
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery

Casey

Casey is a minimalistic and crisp Freshdesk theme. It is an ambitious, to the point and no-nonsense theme packed with awesome customizable features. The page layouts are clean and unobtrusive. The logo on the top left is pronounced and the flowing whites and grays make it look very elegant. It’s a theme that supports custom components and above all makes for the perfect support center. Branding your Freshdesk support portal isn’t a piece of cake. But our Freshdesk theme can help you make the job easier. This is largely owed to its clean and responsive design. Its consistency in color and the ability to choose your own mix of color sequences makes it a great tool for creating the image you want of your brand design. Your customers will certainly notice this.   Installation and content integration are free.   Want a minimalistic theme with stunning customizable features that corresponds to your brand style or has additional components? Order Branding or  Customization

1
Breezy Themes
Skilled Expert
1 year ago
taazathemes
Skilled Expert
taazathemes
posted in FreshThemes Gallery

Sawo Theme for Freshdesk Portal

We’re excited to share this theme from Taaza Themes Click here to preview this theme. The Sawo Freshtheme is great if you have a lot of support articles as it can display them all in the theme sidebar. Users can browse, expand and collapse the solutions and folders to see all articles available. On the homepage, this theme also features custom blocks to display key information, video blocks, and all other useful components.The colors and style of each component are configured separately – allowing full flexibility to brand your Freshdesk Portal.Also, when you purchase any Taaza theme, theme installation and branding services are included in the price. Header and Footer - Customize the header and footer, display your logo, change the background color, and include additional links.Hero Image – Showcase your portal with a hero image that represents your brand. The hero unit height can be adjusted as well.Custom blocks – These blocks are great to highlight key information on the portal hom

1
taazathemes
Skilled Expert
3 months ago
M
Apprentice
mktgApprentice
posted in FreshThemes Gallery

Otay - responsive Freshdesk Theme

Hello.We would like to share the opening of our service Breezy Themes.We provide responsive templates of premium design for Freshdesk Portal.Now everyone can make its' Self Service Portal outstanding in just a few minutes.To get more information visit our site — www.breezythemes.com.If you have any questions, suggestions or ideas, please contact us — hello@breezythemes.com Preview: https://www.breezythemes.com/products/freshdesk-theme-otay

3
Breezy Themes
Skilled Expert
1 year ago
Breezy Themes
Skilled Expert
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery

Breezy Plus custom theme for Freshdesk

Breezy Plus custom theme for Freshdesk We created this custom Freshdesk theme for our portal. Breezy Plus is rich in features and offers the best practices of Freshdesk customization.This theme offers an excellent customer experience with simplified navigation and built-in options for formatting content.  Breezy Plus includes: Side navigation Prev/next buttons in articles Formatting components for articles A sticky header that’s always visible Categories with icons on the homepage Custom links in the header and footer  Article page in Breezy Plus theme Usually, when you buy a Freshdesk theme, you have to pay for these features separately, so Breezy Plus allows you to save up to $400. You may either keep it as it is or add branding and further customization. All Freshdesk templates from Breezy Themes have: 100% compatibility with Freshdesk Live demos to test themes before the purchase Code that is easy to modify & maintain Retina-ready and responsive design Font Aw

0
Breezy Themes
Skilled Expert
1 year ago
info_17338
info_17338
posted in FreshThemes Gallery

Onil Theme for Freshdesk with Multi Languages

Hello Guys, You can see one of our recent Onil Theme user Virtual Surveyor. Onil is a popular Freshdesk support portal theme for any purpose with more features, trusted and loved by many users worldwide.You can see the user Testimonial below - "Aries Themes provides some of the best-looking themes in the Freshdesk gallery and delivered on their promise for great support!"- Tom Op 't Eyndt (Virtual Surveyor)You can see our theme users Testimonial here - https://ariesthemes.com/#testimonialTheme Features - Multi-Languages Support Included in the custom textFully responsive themeIncluded “Font Awesome” iconsFully compatible with Freshdesk Mint and FreshserviceModern browsers compatible Fully customizable and clean codeIf have any questions feel free to email us.ThanksAries Themes(Freshdesk and Freshservice Theming Expert)

2
AriesThemes
Community Debut
2 years ago
kuchkr
Apprentice
kuchkrApprentice
asked in FreshThemes Gallery

internal tickets

Hi, is there any way to create an "internal" ticket that is not connected to an actual customer/contact but rather just a name? Every time we create a ticket, a "ticket created"-mail is sent to the customer. We would just like to create a ticket internally to work on, where no emails are sent to the customer. However at the same time, we also want to be able to create tickets where regular emails ARE sent to the customer, so they can follow the ticket. We want to use Freshdesk to replace "Microsoft Planner" which we are using today. We use Microsoft Planner to add 'tasks' (rather than 'tickets'). These tasks can be commented, edited etc. without sending any kind of notifications. We use this for the purpose of planning and following up with a customers case, so it's not forgotten. Any ideas on how we can accomplish what we have in Microsoft Planner, in Freshdesk instead? 

1
Keer
Community Debut
2 years ago
Breezy Themes
Skilled Expert
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery

Bridge

Bridge is a powerful and versatile Freshdesk theme that is designed for various businesses. Get complete control over how your support portal's home page looks like and and what information your end-users can access from there. Additionally, this theme gives you access to around 700 attractive Font Awesome icons and elements that you can use to add a touch of perfection to your help center's content.  Installation and content integration are free. Want a theme that corresponds to your brand style or has additional features? Order Branding or Customization. 

1
Breezy Themes
Skilled Expert
1 year ago
Breezy Themes
Skilled Expert
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery

Moose Red portal theme for Freshdesk

Moose Red portal theme for Freshdesk This template is fully compatible with Freshdesk Mint.Moose Red portal theme for Freshdesk has a modern wave pattern. The homepage layout features prominent custom blocks with icons overlapping the hero unit. These blocks have static links to any page on your portal. The search option is in the header on all pages, and your users can find it easily. Moose Red theme for Freshdesk has a lot of extended functions that aren’t offered in other templates: Internal pages with a bespoke design for excellent customer experience. Different homepage layouts with or without a background image. Additional formatting components in articles that make your content easier to read. DIY branding and customization with HTML and CSS. Advanced branding and customization from Freshdesk experts. Freshdesk portal homepage Additional formatting components in articlesEasy-to-use formatting components are a step forward compared to other themes. You can make your artic

1
Breezy Themes
Skilled Expert
1 year ago
C
Top Contributor
CherylTop Contributor
asked in FreshThemes Gallery

Coding Help Needed to Display Article Category/Folders in Sidebar

My site has a side bar: Instead of displaying “related articles” which are rarely actually related, I’d like to display the Category/Folder list that the article is inside of.It’s the same view that is found on the Solutions Home page. However, if I just take the code from the Solutions Home Page and drop it into the article view, it doesn’t work. It displays nothing:<!--Display Categories and Folders --><section class="sidebar content rounded-6 fc-related-articles"> <h2 class="heading">{{ category.name | h}}</h2> <div class="cs-g-c"> {% for folder in category.folders %} {% if folder.entity_collection.size > 0 %} <section class="cs-g article-list"> <div class="list-lead"> {{ folder | link_to_folder_with_count }} </div> {{ folder | sub_folder_article_list:5 }} </section> {% endif %} {% endfor %} </div></section></section><!-- end -->How do I get this display from the category d

3
Aishvarya
6 months ago

Badge winners

  • Wizard of Creative Thinking (10)
    Rick07has earned the badge Wizard of Creative Thinking (10)
  • Wizard of Creative Thinking (5)
    Rick07has earned the badge Wizard of Creative Thinking (5)
  • Salud, Ideator
    arensanhas earned the badge Salud, Ideator
  • Salud, Ideator
    jdarochahas earned the badge Salud, Ideator
  • Lightening (Mc)Learner
    EMachas earned the badge Lightening (Mc)Learner
Show all badges
Terms of UseCookie settings