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Read any instructions or notes submitted by contributors before using a FreshTheme. You can modify themes, but a reference or thank you to the contributor would be nice.

  • 80 Topics
  • 258 Replies

80 Topics

J
Apprentice
jess_16079Apprentice
posted in FreshThemes Gallery

FS Modern Squirrel

FS Modern Squirrel is a clean, but content-rich, modern theme for Freshservice portals. To use, simply unzip the folder, and copy the contents of each text file into the corresponding section in "Portal Customization." To report any issues or to share your own modifications to the FS Modern Squirrel theme, please visit the GitHub repository (https://github.com/shecodestoo/FS-Modern-Squirrel).  All my code is 100% free to use and customize as you wish, as long as you are willing to share valuable contributions to the community. Please let me know what you think!

0
J
Apprentice
5 years ago
G
Apprentice
greg_20714Apprentice
posted in FreshThemes Gallery

Using CSS Framework

HiI'd like to know if there is way to use a CSS Framework like Bootstrap to create a custom Freshdesk theme.I have been able to load ressource in <head> but it conflict with https://euc-assets7.freshdesk.com/assets/cdn/falcon_portal_utils and theme.cssI can not see how to remove these css.BTW is there a way to allow custom attribute in wysiwyg editor ?Thanks for helpingGreg

0
G
Apprentice
2 years ago
R
Apprentice
rk46314Apprentice
posted in FreshThemes Gallery

New Theme

This is a new theme

2
C
Contributor
5 years ago
C
Top Contributor
CherylTop Contributor
asked in FreshThemes Gallery

Coding Help Needed to Display Article Category/Folders in Sidebar

My site has a side bar: Instead of displaying “related articles” which are rarely actually related, I’d like to display the Category/Folder list that the article is inside of.It’s the same view that is found on the Solutions Home page. However, if I just take the code from the Solutions Home Page and drop it into the article view, it doesn’t work. It displays nothing:<!--Display Categories and Folders --><section class="sidebar content rounded-6 fc-related-articles"> <h2 class="heading">{{ category.name | h}}</h2> <div class="cs-g-c"> {% for folder in category.folders %} {% if folder.entity_collection.size > 0 %} <section class="cs-g article-list"> <div class="list-lead"> {{ folder | link_to_folder_with_count }} </div> {{ folder | sub_folder_article_list:5 }} </section> {% endif %} {% endfor %} </div></section></section><!-- end -->How do I get this display from the category d

3
Aishvarya
3 months ago
taazathemes
Contributor
taazathemes
posted in FreshThemes Gallery

Granola Theme for Freshdesk Portal

We’re excited to share this theme from Taaza Themes 🙌  Click here to preview this theme. The Granola Freshtheme is one of our best-selling themes. It has a modern and clean look featuring a hero unit to highlight a half-width image. It also features a tab navigation bar allowing easy access to the articles on any page of the support portal. The homepage has components that can be made visible/hidden: custom blocks, categories/sections, video blocks, and more.The colors and style of each component are configured separately – allowing full flexibility to brand your Freshdesk Portal. Also, when you purchase any Taaza theme, theme installation and branding services are included in the price. Header and Footer - Customize the header and footer, display your logo, change the background color, and include additional links. Hero Image – Showcase your portal with a hero image that represents your brand. The hero unit height can be adjusted as well. Custom blocks – These blocks are great to hig

1
taazathemes
Contributor
18 days ago
info_17338
info_17338
posted in FreshThemes Gallery

Apollo Theme for Freshdesk and Freshservice

Hello Guys, We have launched "Onil Theme" which is fully compatible with Freshdesk and Freshservice. It is a beautiful responsive theme that can be customized to fit in any business need.We provide below free services in our themes: Theme Shortcodes included (Articles Formatting Components) Colors and images as per your needs(No need to pay extra) 60 days technical support in our themesOur theme features: Fully responsive theme Included “Font Awesome”Fully compatible with Freshdesk Mint and FreshserviceModern browsers compatibleFully customizable and clean codeYou can see the Onil Freshdesk Theme live preview here.You can see the more theme details here - https://ariesthemes.com/downloads/freshdesk-theme-onil/If have any questions feel free to email us.ThanksAries Themes(Freshdesk and Freshservice Theming Expert)

1
info_17338
2 years ago
K
Apprentice
karthickvApprentice
posted in FreshThemes Gallery

Freshdesk - Portal customisation

In portal customisation, in ticket details page using liquid code able to get only few ticket details but some of the information are not available. Working:          {{ticket.created_on}}  Not Working:          {{ticket.resolved_on}} Need to way to print or get, what are the available properties for the ticket details page. https://support.freshdesk.com/support/solutions/71599 doesn't provide details about ticket properties.

3
aravind.sundararajan
Skilled Expert
4 years ago
Breezy Themes
Skilled Expert
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery

Concord Red Customer Portal Theme for Freshdesk

Freshdesk theme Concord Red theme for Freshdesk customer portal has a light and airy design with prominent custom blocks that can link to any page on your knowledge base. The footer is very simple and minimalist.Concord Red theme for Freshdesk customer portal has a wide range of additional features: Internal pages with a unique design for better user experience Various homepage layouts with optional custom blocks  Formatting components inside articles that are easy to use DIY branding and customization with HTML and CSS Optional advanced branding and customization from Breezy Themes Article pageThe article page layout has a non-standard structure. The author is on the right, content - in the center, and the right column is for social buttons.Article page in Concord Red customer portal theme for Freshdesk Additional formatting components in articlesFormatting components are a step forward compared to the default Freshdesk theme. You can make your content gorgeous and easy to rea

1
Breezy Themes
Skilled Expert
1 year ago
L
Apprentice
luciano.skylineApprentice
posted in FreshThemes Gallery

change the theme colors

Hello, I need to change the theme colors of HelpDesk android, I can not totally change the appearance. Could someone ajusar me?

2
M
Apprentice
6 years ago
taazathemes
Contributor
taazathemes
posted in FreshThemes Gallery

Bagel Theme for Freshdesk Portal

Hi everyone, just wanted to another new theme for Freshdesk.Click here to preview this theme. The Bagel Freshtheme is optimized to showcase your Support Portal. It features customizable header, custom blocks, side navigation, table of contents, and footer. The hero image blends in nicely to the rest of the page design – offering simplicity and balance layout. As with our other themes, the Bagel Frestheme comes with six custom blocks to highlight key information on the homepage. Header and Footer - Customize the header and footer, display your logo, change the background color, and include additional links.Hero Image – Showcase your portal with a hero image that represents your brand. The hero unit height can be adjusted as well.Custom blocks – These blocks are great to highlight key information on the portal homepage.Video blocks – Similar to custom blocks, these blocks are great to display product videos, how-to videos right on the portal homepage.Sample Designs - Check out some sampl

1
taazathemes
Contributor
29 days ago
Breezy Themes
Skilled Expert
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery

Payrexx's Theme for Freshdesk Support Portal

Mint compatible. It's a professional-looking and easy-to-use Freshdesk support portal. It's based on the Frio template which was customized according to the customer's goals. The following customizations to the Freshdesk template were made:branding (logo, colors, fonts, icons, background image)header and footer are the same as on the main websitehover effect on categoriesdifferent colors for different blocks8 category boxes with iconsdifferent wordingsAbout the Frio template for Freshdesk support portalEasily customizable. You can make changes in future or customize the template on your own.Universal design. The Frio theme fits many industries and businesses without major customizations. Mint compatible. Tell us about your needs and we'll create a bespoke look of Frio or any other theme for your Freshdesk support portal. Or get a template and customize it on your own. 

0
Breezy Themes
Skilled Expert
4 years ago
Y
Apprentice
yorchApprentice
asked in FreshThemes Gallery

Isn't this supposed to be a Gallery?

This is a mess! 

0
Y
Apprentice
2 months ago
Z
Apprentice
zaibApprentice
posted in FreshThemes Gallery

freshdesk template functions

I'm creating freshdesk theme, how to find all template functions, lets suppose i want to add logo, want to add some conditions how can i do that. is there any template guide line or predefined functions?

2
aravind.sundararajan
Skilled Expert
5 years ago
S
Contributor
satyanarayana.knv.extContributor
posted in FreshThemes Gallery

Showing Twitter handles on Freshdesk Customer Portal

Hello we wanted to integrate to twitter and show the twitter handles on specific tweets in our forums on customer portal, did any one come across the scenario and implemented, any insight would be helpful

6
S
Contributor
5 years ago
taazathemes
Contributor
taazathemes
posted in FreshThemes Gallery

Almond Theme for Freshdesk Portal

Hi everyone, just wanted to share our new theme for Freshdesk. Click here to preview this theme. The Almond Freshtheme emphasizes simplicity, balance, and alignment. Highlight only the most necessary content and features. It comes with six custom blocks to display key information on the homepage. The colors and style of each component are configured separately – allowing full flexibility to brand your Freshdesk Portal. FeaturesCustomize the header and footer, display your logo, change the background color, and include additional links.Header and Footer - Customize the header and footer, display your logo, change the background color, and include additional links.Hero Image – Showcase your portal with a hero image that represents your brand. The hero unit height can be adjusted as well.Custom blocks – These blocks are great to highlight key information on the portal homepage.Video blocks – Similar to custom blocks, these blocks are great to display product videos, how-to videos right on

1
taazathemes
Contributor
29 days ago
S
Apprentice
sandra.lundin.2Apprentice
posted in FreshThemes Gallery

Theme 1

Will be updated

0
S
Apprentice
3 years ago
H
Apprentice
henkApprentice
posted in FreshThemes Gallery

Adding field on the print paper

When I print a ticket in FreshDesk, there are ticket details on top of first page (see image). I would like to add a field with the name Company under the field Group. How does that work and where in FreshDesk do I have to change or add the field. Can someone help me? Thanks for your help and tips.

2
marcus.landgren
Community Debut
5 years ago
taazathemes
Contributor
taazathemes
posted in FreshThemes Gallery

Nachos Theme for Frehsdesk Portal

Greetings all! We have another Freshdesk theme that we developed recently.Click here to preview this theme. The Nachos Freshtheme is a simple theme to launch your support portal. Highlight key information on the homepage and style the theme to match your brand. How did we customize this theme? Take a look at some sample designs below. The colors and style of each component are configured separately – allowing full flexibility to brand your Freshdesk Portal.  Header and Footer - Customize the header and footer, display your logo, change the background color, and include additional links. Hero Image – Showcase your portal with a hero image that represents your brand. The hero unit height can be adjusted as well. Custom blocks – These blocks are great to highlight key information on the portal homepage. Video blocks – Similar to custom blocks, these blocks are great to display product videos, how-to videos right on the portal homepage. Sample Designs - Check out some sample designs below

1
taazathemes
Contributor
24 days ago
Breezy Themes
Skilled Expert
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery

Moose theme for Freshdesk support center

Moose is a high-tech and professional-looking Freshdesk support center theme. It features a light wavy design and easy navigation. Moose is 100% compatible with all Freshdesk functions and it will give your customers a user-friendly, engaging experience. This Freshdesk support center theme has several layout variants and color options. Additional formatting components and Font Awesome make Moose very easy on the eyes. The theme will fit those sites that want to attract traffic through the Freshdesk support center. Like all our templates Moose looks perfect on all devices because it is responsive and Retina ready.Additionally, our Freshdesk support center themes allow you to use your corporate colors and other elements to leave a professional impression on your users. You can either order Branding service from us or make changes on your own as our themes have advanced tools to let you make changes even without coding.Freshdesk support center templates from Breezy Themes:100% compatible

0
Breezy Themes
Skilled Expert
4 years ago
K
Apprentice
klApprentice
posted in FreshThemes Gallery

Customize Register Page

Dear freshdesk community,for our company we're using freshdesk for our supports. I really enjoy the ability to customize the supportpage, but the custom colors are not added to the following page <companyname>.freshdesk.com/register/XXXXXXX.There is always the green standard design activated. Because our company logo has a dark font, its nearly unreadable on the standard design. Is there any way to change the "register" page too?Yours sincerelyKarsten LüttschwagerSLLIK GmbH

1
D
Community Debut
1 year ago
M
Apprentice
malikmuzammal256Apprentice
posted in FreshThemes Gallery

What is Activity API ??

What is Activity API ??How is this different from what's already possible?

1
Keer
Community Debut
1 year ago
Breezy Themes
Skilled Expert
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery

Barren Freshdesk theme

Barren is a user-experience focused, full-featured Freshdesk theme. It is a comprehensive, reliable and far-reaching theme that’s created to fulfill the very requirement that Freshdesk has set out to meet. Page layouts can be changed to suit your needs. Barren theme for Freshdesk can be easily customized and comes with a rich set of features to suit the needs of every type of business. It allows for an immersive experience and can be used by small, medium and large content websites alike. Installation and content integration are free. Preview a live demo of Barren Freshdesk theme.    Would you like a full-featured Freshdesk theme with stunning customizable features that corresponds to your brand style or has additional components? Check out Freshdesk branding and customization. 

0
Breezy Themes
Skilled Expert
5 years ago
PhilippLupulescu
Apprentice
PhilippLupulescuApprentice
asked in FreshThemes Gallery

Add a new page to portal theme?

Is it possible to add a new page to an existing portal theme?  

1
S
Community Debut
1 month ago
taazathemes
Contributor
taazathemes
posted in FreshThemes Gallery

Waffles Theme for Freshdesk Portal

Another theme from Taaza Themes 😀 Click here to preview this theme. The Waffles FreshTheme offers simple and modern layout. Articles are mostly displayed in expandable/collapsible format which is ideal if you have long list of articles. Users can browse the articles on the solution pages and folders pages. The six custom blocks on the homepage can be hidden or linked to any URLs.The colors and style of each component are configured separately – allowing full flexibility to brand your Freshdesk Portal. Also, when you purchase any Taaza theme, theme installation and branding services are included in the price. Header and Footer - Customize the header and footer, display your logo, change the background color, and include additional links. Custom blocks – These blocks are great to highlight key information on the portal homepage. Video blocks – Similar to custom blocks, these blocks are great to display product videos, how-to videos right on the portal homepage. Sample Designs - Check ou

1
taazathemes
Contributor
19 days ago
H
Apprentice
hsjeonApprentice
posted in FreshThemes Gallery

Adding 'active' class via matching current url with category.url.

Hi all.I'm trying to list up solution categories as menu in header by following codes.{% for category in portal.solution_categories %}    {% if category.folders_count > 0 %}         <a href="{{category.url}}" class="{% if category.url == ????? %}active{% endif %}">{{ category.name }}</a>    {% endif %}{% endfor %}What I want to ask is the part of '????'. How can I add 'active' class when the page is the category page.

0
H
Apprentice
3 years ago

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