Do you have a Visual Studio Code plugin?

Not sure what this would look like (Visual Studio plugin)….  
However, in the past I had great luck working with Freshdesk via the API using PowerShell written in VS Code. (i.e. writing PowerShell scripts that accessed the Freshdesk API).     Any language that would work to access the API would work, and whatever language you are comfortable in would be suitable.  I also used PostMan to test the API calls.   

HTH.