Hello Everyone, are there any organisations that have built a complaint handling workflow in Freshdesk that can offer any tips or insights?
Hi
Good day, just following this conversation and curious if there are any suggestions for complaint management on Freshdesk
@manns
any insight you can share would be greatly appreciated, thank you
@manns
any insight you can share would be greatly appreciated, thank you
Just to clarify - is this IT-related complaints or a more business-level, potentially externally-facing, complaints capacity? Thanks.
Thanks - I’m looking to find something now :)
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