Did you know?
" Modern consumers expect a lot out of customer service, and it doesn’t take much to make them abandon a brand. 72% say that they would do so after just one bad customer service experience."
- How much do you know about your customers?
- Who are they?
- What makes them leave and what makes them loyal?
- What are their biggest pain points?
These are very important questions we ask when we're looking to succeed with the customer. Our belief is that the best way to understand who your customers are and what they want is through Customer Intelligence.
Do you agree? If not, tell us how you think your client can best be understood.
Discover this blog by Freshdesk and learn about customer intelligence and how you can use it to build better relationships with your customers.