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New Idea

Consistency of Tag Presentation AND colorize tags.

Related products:Freshdesk
  • June 24, 2022
  • 0 replies
  • 19 views

DarrylHadfield
Apprentice
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Tags current show up as simple comma-separated text, in the “Contact Details” pane on the right-hand side when viewing a ticket.  

 

Tags should have the same appearance wherever they are - and when I click on “View More Info” and I see the contact’s details, I see tags, this way:

 

Tags should have the same appearance wherever they’re used.

 

IDEALLY, the tags should also have the option to customize the (text) color and background-color, in order to provide a visual queue for the tag.