Export emails and identify spam

Related products: Freshdesk Support Desk



Hello



Is there a way to export emails and identify those which are spam?



I need to export and import our freshdesk emails into our CRM regularly but I don't want to import the SPAM ones.



Thanks



Hello Matthieu,


Freshdesk allows you to export the complete account data of tickets, solutions, contacts. etc. You can export your account data from Admin -> Accounts tab. This will give you a .xml dump of all tickets with the complete conversation history. Do you think this will serve the purpose?


Cheers!