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New Idea

Move 'Checklist' to tab within the ticket

Related products:Freshservice
  • June 5, 2026
  • 1 reply
  • 8 views

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Please move the ‘Checklists’ section to its own tab, next to Related Tickets / Tasks.

There’s already too much in the sidebar which agents already have to scroll a lot to use.

Please give this great feature the respect it needs and move it to its rightful place.

1 reply

kpatterson
Top Contributor ⭐
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  • Top Contributor ⭐
  • June 9, 2026

If this remains on the sidebar, would appreciate having the ability to disable if an organization chooses not to use Checklists or at least allow us to re-order the multitude of objects that are along that sidebar.