FreshBrew : Product Updates | Customer Stories | Actionable Tips : March 2021

  • 12 March 2021
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FreshBrew : Product Updates | Customer Stories | Actionable Tips : March 2021
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Create K-Base articles in a breeze  

Create K-base articles in a jiffy using our collection of article templates, with a wide array of content formatting options. 

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Have complete control over calls

Now by viewing the entire lifecycle of the call, you can quickly get the context of every customer call, monitor agent productivity, and identify and fix issues easily!

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Identify Upsell and Cross-sell opportunities better

With Deal Management, CSMs can create, view and track cross-sell and upsell opportunities better, forecast pipelines easier, and achieve annual revenue targets efficiently.  

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