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You get to interact with 12K professionals with a passion to grow and exchange ideas.
Fresh from the oven
What's new in our products
Create K-Base articles in a breeze
Create K-base articles in a jiffy using our collection of article templates, with a wide array of content formatting options.
Have complete control over calls
Now by viewing the entire lifecycle of the call, you can quickly get the context of every customer call, monitor agent productivity, and identify and fix issues easily!
Identify Upsell and Cross-sell opportunities better
With Deal Management, CSMs can create, view and track cross-sell and upsell opportunities better, forecast pipelines easier, and achieve annual revenue targets efficiently.
Wanted : Your perspective
Curated, just for you.
The New Rules of Recruiting : 2021
In this current job market that has drastically changed due to the pandemic, learn how to succeed in hiring with the latest hiring tips and hacks that we've put together in this free guide for you.
Call me maybe?
Trying to engage with unresponsive customers can be painful, but unfortunately it's not something we can afford to write off. Read on for a few strategies on how to get them talking.
Your toolkit to navigate customer support in 2021
In this blog, we’ve listed your ideal support toolkit for 2021, explaining why you need each tool, and how to choose the right one for your team.
Tales from your peers
Customer stories and case studies