Let's Build ITOM – Chapter 1: End 2022 strong!

  • 19 October 2022
  • 3 replies
  • 71 views

Userlevel 3
Badge +4

 

Hello there! 👋🏼

That you are reading this note implies that you’re a valuable member of the Freshworks Community. And we thank you for your involvement.

 

But we want more! In Q4, we want you to help us build Freshservice IT Operations Management in multiple ways including:

  • Sharing your feedback on UX enhancements

  • Participation in Beta programmes

  • Sharing your experience with ITOM features 

  • And more…

Your involvement will help us align our product vision with your requirements. 

This is chapter 1 of many in the journey of building Freshservice ITOM! So, look forward to opportunities to engage with us in the following weeks.

#LetsBuildITOM 


3 replies

Userlevel 7
Badge +9

We love involving our community and your inputs really matter! Looking forward to this.

Tagging a few members who can contribute to this in the subsequent weeks: @i.cameron @mark.uther @daniel.soderlund @ggallaway @JiriGrohmann @KeithW @danwrite @Alefre @Stratto @Krystal A @zachary.king @mmccoy @Bewitchingmaker1 @patricksawyer @keefe.andrews 

Userlevel 6
Badge +8

We have started using a product called Auvik to monitor our network stack and to do basic server monitoring. This might be a good tool to add to the list of product integrations. 

Userlevel 3
Badge +4

We have started using a product called Auvik to monitor our network stack and to do basic server monitoring. This might be a good tool to add to the list of product integrations. 

Hey @keefe.andrews did you try integrating it via email as a channel for alerts or custom webhooks? 

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