We’ve arrived to the final episode of The Change Makers On Air series and this time we’re speaking to Prasad Ramakrishnan!
Before joining Freshworks, when Prasad was the CIO of a pharmaceutical SaaS company, he tapped his employees to augment a standard software selection process. He recruited a cross-functional evaluation team and challenged the 75-strong team to evaluate each potential ITSM platform’s features and functionality. Interesting? Join us for a fun LIVE session with Prasad Ramakrishnan and
Here’s what we know about Prasad so far:
Prasad employed a unique strategy to upend IT transformation at a leading SaaS pharmaceutical company.
He drove a democratic selection process to play around and explore a shortlist of ITSM
vendors—Freshervice emerged as the winner.
Seeing the impact of Freshervice on IT, Prasad pitched the tool to the marketing team as an
alternative. The experiment was a huge success.
But...the story DOES NOT end here!
Here’s what you’ll find out from the Live:
What career lesson did Prasad learn the hard way?
What according to him is a must-have on a CIO’s resume?
What are three things he would say to aspiring change makers?