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Hello and Welcome to Refresh, Freshworks Community! We believe there’s nothing more unstoppable than when people come together. Our mission is to create a global community of diverse individuals who will support, challenge, and inspire one another by providing a platform for networking, mentorship,...
We all need help to do our jobs well. So, if you work on an IT service desk, what would you call out as the biggest challenge (or opportunity for help) that you see in your role? Please add it as a response/comment and hopefully we can all pitch in to help each other.
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