{"totalCount":11,"payload":"\n \n\n \n \n \n \n\n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/3191f5b8-2c8f-4e58-b443-905349fb5689.png\u0022 alt=\u0022ChrisVizlib\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png\u0022 title=\u0022Contributor\u0022 alt=\u0022Contributor\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022ChrisVizlib\u0022\u003E\n ChrisVizlib\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n \n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222023-01-27\u0022\u003E\n 3 years ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/9885\u0022\u003E\n Ability to remove CSATs received but no correctly done (or to get the customer to modify it)\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n \n \n \n \n\n \n\n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/3191f5b8-2c8f-4e58-b443-905349fb5689.png\u0022 alt=\u0022ChrisVizlib\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png\u0022 title=\u0022Contributor\u0022 alt=\u0022Contributor\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022ChrisVizlib\u0022\u003E\n ChrisVizlib\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas left a reply\u003C\/span\u003E\n \n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222022-06-30\u0022\u003E\n 3 years ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/8834\/replies\/31030\u0022\u003E\n pinned notes please!\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \u003Ca class=\u0022link link--underline\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/8834\/replies\/31030\u0022\u003E\n View reply\n \u003C\/a\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n \n\n \n \n \n \n\n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/3191f5b8-2c8f-4e58-b443-905349fb5689.png\u0022 alt=\u0022ChrisVizlib\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png\u0022 title=\u0022Contributor\u0022 alt=\u0022Contributor\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022ChrisVizlib\u0022\u003E\n ChrisVizlib\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n \n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222022-06-30\u0022\u003E\n 3 years ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/8835\u0022\u003E\n Allow to make \u0026quot;comments\u0026quot; mandatory in KB article feedback form\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n \n\n \n \n \n \n\n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/3191f5b8-2c8f-4e58-b443-905349fb5689.png\u0022 alt=\u0022ChrisVizlib\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png\u0022 title=\u0022Contributor\u0022 alt=\u0022Contributor\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022ChrisVizlib\u0022\u003E\n ChrisVizlib\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n \n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222022-06-30\u0022\u003E\n 3 years ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/8834\u0022\u003E\n pinned notes please!\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n \n\n \n \n \n \n\n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/3191f5b8-2c8f-4e58-b443-905349fb5689.png\u0022 alt=\u0022ChrisVizlib\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png\u0022 title=\u0022Contributor\u0022 alt=\u0022Contributor\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022ChrisVizlib\u0022\u003E\n ChrisVizlib\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n \n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222022-05-09\u0022\u003E\n 3 years ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/8675\u0022\u003E\n Allow push to slack as action for time-triggered automations in FreshDesk\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n \n\n \n \n \n \n\n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/3191f5b8-2c8f-4e58-b443-905349fb5689.png\u0022 alt=\u0022ChrisVizlib\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png\u0022 title=\u0022Contributor\u0022 alt=\u0022Contributor\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022ChrisVizlib\u0022\u003E\n ChrisVizlib\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n \n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222022-02-15\u0022\u003E\n 4 years ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/8470\u0022\u003E\n Do not increment (or provide the option not to) \u0026quot;reply count\u0026quot; for Thank you notes and automated emails (e.g. OOO replies)\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n \n\n \n \n \n \n\n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/3191f5b8-2c8f-4e58-b443-905349fb5689.png\u0022 alt=\u0022ChrisVizlib\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png\u0022 title=\u0022Contributor\u0022 alt=\u0022Contributor\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022ChrisVizlib\u0022\u003E\n ChrisVizlib\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n \n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222022-02-03\u0022\u003E\n 4 years ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/8438\u0022\u003E\n Revamp how FCR is calculated\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n \n\n \n \n \n \n\n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/3191f5b8-2c8f-4e58-b443-905349fb5689.png\u0022 alt=\u0022ChrisVizlib\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png\u0022 title=\u0022Contributor\u0022 alt=\u0022Contributor\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022ChrisVizlib\u0022\u003E\n ChrisVizlib\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n \n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222022-01-12\u0022\u003E\n 4 years ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/8393\u0022\u003E\n Ability to remove CSATs \/ possibility to cancel and resend\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n \n \n \n \n\n \n\n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/3191f5b8-2c8f-4e58-b443-905349fb5689.png\u0022 alt=\u0022ChrisVizlib\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png\u0022 title=\u0022Contributor\u0022 alt=\u0022Contributor\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022ChrisVizlib\u0022\u003E\n ChrisVizlib\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas left a reply\u003C\/span\u003E\n \n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222022-01-11\u0022\u003E\n 4 years ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/questions\/2012\/replies\/2000\u0022\u003E\n Ability to remove CSATs received but no correctly done (or to get the customer to modify it)\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \u003Ca class=\u0022link link--underline\u0022 href=\u0022https:\/\/community.freshworks.com\/questions\/2012\/replies\/2000\u0022\u003E\n View reply\n \u003C\/a\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n \n \n \n \n\n \n\n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/3191f5b8-2c8f-4e58-b443-905349fb5689.png\u0022 alt=\u0022ChrisVizlib\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1ba19f29-f0c3-4a0b-87d4-fbd2aa49bd87_thumb.png\u0022 title=\u0022Contributor\u0022 alt=\u0022Contributor\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/chrisvizlib-34445\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022ChrisVizlib\u0022\u003E\n ChrisVizlib\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas left a reply\u003C\/span\u003E\n \n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222022-01-11\u0022\u003E\n 4 years ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/questions\/2012\/replies\/1999\u0022\u003E\n Ability to remove CSATs received but no correctly done (or to get the customer to modify it)\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \u003Ca class=\u0022link link--underline\u0022 href=\u0022https:\/\/community.freshworks.com\/questions\/2012\/replies\/1999\u0022\u003E\n View reply\n \u003C\/a\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n"}