{"totalCount":13,"payload":"\n    \n        \n        \n    \n\n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/2e1862ad-0236-4342-9f9b-78c7c46f542c.png\u0022 alt=\u0022e.c.kane\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1614c0e0-6203-4731-9f87-f539848f3810_thumb.png\u0022 title=\u0022Skilled Expert\u0022 alt=\u0022Skilled Expert\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022e.c.kane\u0022\u003E\n                    e.c.kane\n                \u003C\/a\u003E\n                \u003Cspan class=\u0022useraction\u0022\u003Ehas left a reply\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222023-10-27\u0022\u003E\n    2 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/11800\/replies\/33141\u0022\u003E\n                    Agent portal tickets\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n             \u003Ca class=\u0022link link--underline\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/11800\/replies\/33141\u0022\u003E\n                 View reply\n             \u003C\/a\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n\n    \n        \n        \n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/2e1862ad-0236-4342-9f9b-78c7c46f542c.png\u0022 alt=\u0022e.c.kane\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1614c0e0-6203-4731-9f87-f539848f3810_thumb.png\u0022 title=\u0022Skilled Expert\u0022 alt=\u0022Skilled Expert\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022e.c.kane\u0022\u003E\n                    e.c.kane\n                \u003C\/a\u003E\n              \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222023-10-27\u0022\u003E\n    2 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/11800\u0022\u003E\n                                        Agent portal tickets\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n\n    \n        \n        \n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/2e1862ad-0236-4342-9f9b-78c7c46f542c.png\u0022 alt=\u0022e.c.kane\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1614c0e0-6203-4731-9f87-f539848f3810_thumb.png\u0022 title=\u0022Skilled Expert\u0022 alt=\u0022Skilled Expert\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022e.c.kane\u0022\u003E\n                    e.c.kane\n                \u003C\/a\u003E\n              \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222023-10-02\u0022\u003E\n    2 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/11719\u0022\u003E\n                                        Last Updated\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n        \n        \n    \n\n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/2e1862ad-0236-4342-9f9b-78c7c46f542c.png\u0022 alt=\u0022e.c.kane\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1614c0e0-6203-4731-9f87-f539848f3810_thumb.png\u0022 title=\u0022Skilled Expert\u0022 alt=\u0022Skilled Expert\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022e.c.kane\u0022\u003E\n                    e.c.kane\n                \u003C\/a\u003E\n                \u003Cspan class=\u0022useraction\u0022\u003Ehas left a reply\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222023-09-13\u0022\u003E\n    2 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/11540\/replies\/32875\u0022\u003E\n                    More ticket fields options\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n             \u003Ca class=\u0022link link--underline\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/11540\/replies\/32875\u0022\u003E\n                 View reply\n             \u003C\/a\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n\n    \n        \n        \n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/2e1862ad-0236-4342-9f9b-78c7c46f542c.png\u0022 alt=\u0022e.c.kane\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1614c0e0-6203-4731-9f87-f539848f3810_thumb.png\u0022 title=\u0022Skilled Expert\u0022 alt=\u0022Skilled Expert\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022e.c.kane\u0022\u003E\n                    e.c.kane\n                \u003C\/a\u003E\n              \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222023-03-09\u0022\u003E\n    3 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/10121\u0022\u003E\n                                        A-Z sort on dropdown fields\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n        \n        \n    \n\n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/2e1862ad-0236-4342-9f9b-78c7c46f542c.png\u0022 alt=\u0022e.c.kane\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1614c0e0-6203-4731-9f87-f539848f3810_thumb.png\u0022 title=\u0022Skilled Expert\u0022 alt=\u0022Skilled Expert\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022e.c.kane\u0022\u003E\n                    e.c.kane\n                \u003C\/a\u003E\n                \u003Cspan class=\u0022useraction\u0022\u003Ehas left a reply\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222023-02-20\u0022\u003E\n    3 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/10001\/replies\/31597\u0022\u003E\n                    Responding to Closed tickets\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n             \u003Ca class=\u0022link link--underline\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/10001\/replies\/31597\u0022\u003E\n                 View reply\n             \u003C\/a\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n\n    \n        \n        \n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/2e1862ad-0236-4342-9f9b-78c7c46f542c.png\u0022 alt=\u0022e.c.kane\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1614c0e0-6203-4731-9f87-f539848f3810_thumb.png\u0022 title=\u0022Skilled Expert\u0022 alt=\u0022Skilled Expert\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022e.c.kane\u0022\u003E\n                    e.c.kane\n                \u003C\/a\u003E\n              \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222023-02-13\u0022\u003E\n    3 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/10001\u0022\u003E\n                                        Responding to Closed tickets\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n        \n        \n    \n\n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/2e1862ad-0236-4342-9f9b-78c7c46f542c.png\u0022 alt=\u0022e.c.kane\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1614c0e0-6203-4731-9f87-f539848f3810_thumb.png\u0022 title=\u0022Skilled Expert\u0022 alt=\u0022Skilled Expert\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022e.c.kane\u0022\u003E\n                    e.c.kane\n                \u003C\/a\u003E\n                \u003Cspan class=\u0022useraction\u0022\u003Ehas left a reply\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222023-02-13\u0022\u003E\n    3 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/9832\/replies\/31574\u0022\u003E\n                    Out of office edit\/delete buttons\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n             \u003Ca class=\u0022link link--underline\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/9832\/replies\/31574\u0022\u003E\n                 View reply\n             \u003C\/a\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n        \n        \n    \n\n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/2e1862ad-0236-4342-9f9b-78c7c46f542c.png\u0022 alt=\u0022e.c.kane\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1614c0e0-6203-4731-9f87-f539848f3810_thumb.png\u0022 title=\u0022Skilled Expert\u0022 alt=\u0022Skilled Expert\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022e.c.kane\u0022\u003E\n                    e.c.kane\n                \u003C\/a\u003E\n                \u003Cspan class=\u0022useraction\u0022\u003Ehas left a reply\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222023-02-10\u0022\u003E\n    3 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/9972\/replies\/31562\u0022\u003E\n                    Increase Limit of dropdown choices\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n             \u003Ca class=\u0022link link--underline\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/9972\/replies\/31562\u0022\u003E\n                 View reply\n             \u003C\/a\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n\n    \n        \n        \n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/icon\/200x200\/2e1862ad-0236-4342-9f9b-78c7c46f542c.png\u0022 alt=\u0022e.c.kane\u0022\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/1614c0e0-6203-4731-9f87-f539848f3810_thumb.png\u0022 title=\u0022Skilled Expert\u0022 alt=\u0022Skilled Expert\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022https:\/\/community.freshworks.com\/members\/e-c-kane-36092\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022e.c.kane\u0022\u003E\n                    e.c.kane\n                \u003C\/a\u003E\n              \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222023-02-10\u0022\u003E\n    3 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/9989\u0022\u003E\n                                        Allow collaborators to create tickets in the agent portal\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n"}