{"totalCount":8,"payload":"\n    \n        \n        \n    \n\n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022\/members\/cecile-43585\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cdiv class=\u0022default-avatar avatar-variant-5\u0022\u003E\n                                        C\n                                    \u003C\/div\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/cc6b4106-d4de-4efd-a298-a768bdf775e0_thumb.png\u0022 title=\u0022Active Contributor\u0022 alt=\u0022Active Contributor\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022\/members\/cecile-43585\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022Cecile\u0022\u003E\n                    Cecile\n                \u003C\/a\u003E\n                \u003Cspan class=\u0022useraction\u0022\u003Ehas left a reply\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222026-01-21\u0022\u003E\n    2 months ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/14605\/replies\/36419\u0022\u003E\n                    Asset Management - users should not be able to associate assets in an \u0026#039;inactive\u0026#039; state to tickets \/ relationships\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n             \u003Ca class=\u0022link link--underline\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/14605\/replies\/36419\u0022\u003E\n                 View reply\n             \u003C\/a\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n        \n        \n    \n\n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022\/members\/cecile-43585\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cdiv class=\u0022default-avatar avatar-variant-5\u0022\u003E\n                                        C\n                                    \u003C\/div\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/cc6b4106-d4de-4efd-a298-a768bdf775e0_thumb.png\u0022 title=\u0022Active Contributor\u0022 alt=\u0022Active Contributor\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022\/members\/cecile-43585\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022Cecile\u0022\u003E\n                    Cecile\n                \u003C\/a\u003E\n                \u003Cspan class=\u0022useraction\u0022\u003Ehas left a reply\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222026-01-20\u0022\u003E\n    2 months ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/14605\/replies\/36415\u0022\u003E\n                    Asset Management - users should not be able to associate assets in an \u0026#039;inactive\u0026#039; state to tickets \/ relationships\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n             \u003Ca class=\u0022link link--underline\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/14605\/replies\/36415\u0022\u003E\n                 View reply\n             \u003C\/a\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n\n    \n        \n        \n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022\/members\/cecile-43585\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cdiv class=\u0022default-avatar avatar-variant-5\u0022\u003E\n                                        C\n                                    \u003C\/div\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/cc6b4106-d4de-4efd-a298-a768bdf775e0_thumb.png\u0022 title=\u0022Active Contributor\u0022 alt=\u0022Active Contributor\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022\/members\/cecile-43585\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022Cecile\u0022\u003E\n                    Cecile\n                \u003C\/a\u003E\n              \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222025-03-20\u0022\u003E\n    1 year ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/14605\u0022\u003E\n                                        Asset Management - users should not be able to associate assets in an \u0026#039;inactive\u0026#039; state to tickets \/ relationships\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n\n    \n        \n        \n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022\/members\/cecile-43585\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cdiv class=\u0022default-avatar avatar-variant-5\u0022\u003E\n                                        C\n                                    \u003C\/div\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/cc6b4106-d4de-4efd-a298-a768bdf775e0_thumb.png\u0022 title=\u0022Active Contributor\u0022 alt=\u0022Active Contributor\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022\/members\/cecile-43585\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022Cecile\u0022\u003E\n                    Cecile\n                \u003C\/a\u003E\n              \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222024-08-07\u0022\u003E\n    1 year ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/13764\u0022\u003E\n                                        German Translation for Major Incident - Improvement request\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n        \n        \n    \n\n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022\/members\/cecile-43585\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cdiv class=\u0022default-avatar avatar-variant-5\u0022\u003E\n                                        C\n                                    \u003C\/div\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/cc6b4106-d4de-4efd-a298-a768bdf775e0_thumb.png\u0022 title=\u0022Active Contributor\u0022 alt=\u0022Active Contributor\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022\/members\/cecile-43585\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022Cecile\u0022\u003E\n                    Cecile\n                \u003C\/a\u003E\n                \u003Cspan class=\u0022useraction\u0022\u003Ehas left a reply\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222024-04-10\u0022\u003E\n    2 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/11779\/replies\/33911\u0022\u003E\n                    Allow tickets to be associated with other tickets\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n             \u003Ca class=\u0022link link--underline\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/11779\/replies\/33911\u0022\u003E\n                 View reply\n             \u003C\/a\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n\n    \n        \n        \n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022\/members\/cecile-43585\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cdiv class=\u0022default-avatar avatar-variant-5\u0022\u003E\n                                        C\n                                    \u003C\/div\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/cc6b4106-d4de-4efd-a298-a768bdf775e0_thumb.png\u0022 title=\u0022Active Contributor\u0022 alt=\u0022Active Contributor\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022\/members\/cecile-43585\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022Cecile\u0022\u003E\n                    Cecile\n                \u003C\/a\u003E\n              \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222024-04-10\u0022\u003E\n    2 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/12557\u0022\u003E\n                                        Tickets can no longer be linked with other tickets, unless the agent has write access on all tickets\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n        \n        \n    \n\n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022\/members\/cecile-43585\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cdiv class=\u0022default-avatar avatar-variant-5\u0022\u003E\n                                        C\n                                    \u003C\/div\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/cc6b4106-d4de-4efd-a298-a768bdf775e0_thumb.png\u0022 title=\u0022Active Contributor\u0022 alt=\u0022Active Contributor\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022\/members\/cecile-43585\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022Cecile\u0022\u003E\n                    Cecile\n                \u003C\/a\u003E\n                \u003Cspan class=\u0022useraction\u0022\u003Ehas left a reply\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222024-04-08\u0022\u003E\n    2 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/11066\/replies\/33889\u0022\u003E\n                    Associate assets to a Change or Incident - usability enhancement request - multi-select accross pages\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n             \u003Ca class=\u0022link link--underline\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/11066\/replies\/33889\u0022\u003E\n                 View reply\n             \u003C\/a\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n    \n\n    \n        \n        \n    \n\n    \n\n    \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n        \u003Cdiv class=\u0022table__cell\u0022\u003E\n            \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n                \u003Cdiv class=\u0022flag__image\u0022\u003E\n                    \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n                        \u003Ca href=\u0022\/members\/cecile-43585\u0022 class=\u0022qa-profilepicture\u0022\u003E\n                            \u003Cdiv class=\u0022profilepicture\u0022\u003E\n                                                                    \u003Cdiv class=\u0022default-avatar avatar-variant-5\u0022\u003E\n                                        C\n                                    \u003C\/div\u003E\n                                                            \u003C\/div\u003E\n                                                            \u003Cdiv class=\u0022profilelabel\u0022\u003E\n                                    \u003Cimg src=\u0022https:\/\/uploads-us-west-2.insided.com\/freshworks-en\/attachment\/cc6b4106-d4de-4efd-a298-a768bdf775e0_thumb.png\u0022 title=\u0022Active Contributor\u0022 alt=\u0022Active Contributor\u0022\u003E\n                                \u003C\/div\u003E\n                                                    \u003C\/a\u003E\n                    \u003C\/div\u003E\n                \u003C\/div\u003E\n\n                \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n                    \u003Cdiv class=\u0022user_meta\u0022\u003E\n                                                                \u003Ca href=\u0022\/members\/cecile-43585\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022Cecile\u0022\u003E\n                    Cecile\n                \u003C\/a\u003E\n              \u003Cspan class=\u0022useraction\u0022\u003Ehas started a topic with the title\u003C\/span\u003E\n            \n        \n                        \u003Cspan class=\u0022text--meta\u0022\u003E\n                            \n\n\n\u003Ctime class=\u0022  qa-latest-post-time\u0022 datetime=\u00222023-05-23\u0022\u003E\n    2 years ago\n\u003C\/time\u003E\n\n                        \u003C\/span\u003E\n                    \u003C\/div\u003E\n\n                                \u003Ch4\u003E\n                \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.freshworks.com\/ideas\/11066\u0022\u003E\n                                        Associate assets to a Change or Incident - usability enhancement request - multi-select accross pages\n                \u003C\/a\u003E\n            \u003C\/h4\u003E\n        \n                \u003C\/div\u003E\n            \u003C\/div\u003E\n        \u003C\/div\u003E\n\n    \u003C\/div\u003E\n\n\n"}