Freshservice Agent Fundamentals


Userlevel 5

Are you a new Freshservice agent wondering where to start? In this course, you will be looking at the basic features of Freshservice and you will learn how to use them. Get to know tips, tricks, best practices, and more which will help you be a great agent for your service desk.

https://academy.freshworks.com/outline/ax3ns6ts/cover


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