Would you like to know the correlation between metrics and what those numbers really mean?
Do you spend a lot of time tracking multiple metrics to analyze the performance of your agents?
Is it hard to edit a report once the recipient of the report changes shift or quits?
Do you want to know which agents need more training?
Do you want to save time while applying filters to the widgets?
If your answer is YES to any or all of the above questions, this webinar will clear all your doubts.
When is it:
10AM PT/ 1PM ET | December 5, 2019