Alerts are awesome. But they provide only a teaser of sorts to issues plaguing your organization’s digital infrastructure.
Transcend to Service Oriented Operations (SOO) with Freshservice Service Health Monitoring – now in Beta:
- Look through the same lens as your end user
- Identify tickets affecting business and technical services
- Prioritize working on services with the maximum impact
Meet and exceed service level agreements with this user-centric perspective. Discover the ‘what’ of a service to decode ‘how’ to fix it best.
Note: You need to enable the Alert Management module to be able to start using Service Health Monitoring.