Freshchat mobile SDK now supports more chatbot input options
This update allows you to create engaging and interactive conversational experiences for customers. The possibilities are endless, with the ability to select options from a dropdown menu, click buttons to trigger actions, and enter one-time passwords for added security. We encourage you to check out the SDK documentation and the solution article for more information. Use cases:A chatbot for a pizza delivery service can use the dropdown input method to allow users to select their preferred toppings. A virtual fitness assistant can let users schedule their workout slot by choosing their preferred date and time A customer support chatbot can use the OTP input method to verify a user’s identity before providing sensitive information or assistance.