[REGISTER NOW] Reunite with the global Freshworks community at Refresh, 2021!

  • 28 September 2021
  • 7 replies

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Freshworks customers, partners, and prospects are set to come together for an action-packed, multi-day experience that features inspiring keynotes, deep-dive breakouts, product demos, networking opportunities, special performances, and much more.


What to expect:

  • Access to dozens of educational sessions on how organizations like yours are using Freshworks in innovative ways to transform their business

  • First-hand information about future Freshworks product roadmaps, helping you plan ahead to maintain a competitive edge

  • Ability to meet and network with Freshworks leadership and peers in customer experience, ITSM, HR, and sales and marketing, allowing you to establish beneficial relationships and learn from these specialists


A few speakers you don’t want to miss:

Girish Mathrubootham - Founder & CEO Freshworks 

Amy Purdy - Survivor, 3x Paralympic medalist, author

Johanna Flower - Former CMO, Crowdstrike


When: November 10 - 12, 2021

Where: Live in Mandalay Bay, Las Vegas | Virtual 


You’re invited - Register now!

7 replies

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Having been lucky enough to attend a variety of both US and UK Refresh events in the past I can happily state that they’re great learning opportunities.

Hi @rhea.desouza @manns thanks for sharing with us. We are planning to attend but has we come from Europe we want to make the most of it and to prepare the visit. Is there any valuable information that we can get ? Is there any moment or place in the venue where we can meet the partners/customers ? Is there any place for exhibitions or booths ?

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Thrilled to hear you’re thinking about joining us at Refresh 2021! We had to make some adjustments to the event this week due to the pandemic. At this time, we feel it’s best to limit in-person attendance for Refresh 2021 to 250 customers and offer an action-packed, one-day, exclusive experience for our live attendees.

Due to the change in plans, Refresh 2021 will now be a single-day event on Thursday, November 11, 2021. We’ve updated the agenda.

There still will be ample opportunities to learn, network and hear from our executives, product experts, industry thought leaders and guest speakers. We are scaling back our expo space but we are still planning to have Freshworks booths with live demos and a networking reception with all of our customers and partners.

The virtual event, however, will have partner expo. Please let us know what questions you may have - we hope you still plan on attending despite the changes.



Hi @rhea.desouza 

Thanks for your feedback ! what is exactly the action-packed for the live attendees ?

Why not attending we just want to know if it is still possible to have a booth to demonstrate our product available on the Freshwork MP ? 

Or is it possible to have a quick talk about it over skype ?

Thanks in advance

Userlevel 3

Hi - We’re just checking with the team on your queries and I will get back to you shortly with the updated information. Please let me know if there’s any other queries and I would be happy to check them for you.





Cheers | Team Refresh Community

Hi @alyssia.correa thanks for your feedback ! looking forward to connect !


Thanks for your interest in Refresh 2021! You can find the full agenda for the live event here

  • Breakfast & Registration: 7:30-8:30 AM
  • Refresh Keynote: 8:30-12:30 PM
  • Lunch & Networking: 12:30-2:00 PM
  • Executive Meetings w/ Freshworks Customers: 1:00-4:00 PM
  • VIP Entertainment & Reception: 5:00-9:00 PM

For the live event, we’ll only have Freshworks product booths and for the virtual event, we’ll have a Partner Expo. Unfortunately, it’s too late to host a booth but would love to have you participate next year. 

Please let me know what other questions you have.