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Introducing the Refresh IT Exchange

Introducing the Refresh IT Exchange
rashmi.nag
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Hey y’all! 

I’ve got news!! 

Something new is coming up for you and I cannot wait for you all to see and share your thoughts!

Introducing the Refresh IT Exchange - your one-stop destination for healthy conversations on everything IT!

But what is this all about?

Check out the below cards to find out more >>>

We envision a community having conversations beyond just our products and also be a space where people can learn about the personas, industries, trends and more. We hope to see our members engage in in such conversations too. This initiative was to drive awareness and exchange thoughts, (contrasting or similar) and opinions around topics in the IT industry.

All 3 episodes are LIVE!! Go check it out 👇🏼

 

 

Comment below the IT topics you’d like to discuss about with your peers.

P.S. If we haven’t covered them this time, we certainly will do that the next edition! 

Cheers, Rashmi || Team Refresh Community

16 replies

manns
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Topic idea #1: Mental health

Cheers, Stephen || https://ITSM.tools
rashmi.nag
Userlevel 7
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Topic idea #1: Mental health

Thank you for that suggestion @manns. Super important and pertinent for discussion!!

Cheers, Rashmi || Team Refresh Community
zachary.king
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Fantastic!!! Looking forward to this 😎

Topic Idea #2: Career development

- Zach
J
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Fantastic!!! Looking forward to this 😎

Topic Idea #2: Career development

Fantastic topic of discussion!!

manns
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Topic idea (suggestion) #3: What employee experience really means for IT departments

Cheers, Stephen || https://ITSM.tools
zachary.king
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Topic idea #4: ITSM in the “Work From Home” era

- Zach
manns
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Topic idea (suggestion) #5: Using organizational change management to help bring about successful ITSM change, e.g. self-service or chatbot introduction

Cheers, Stephen || https://ITSM.tools
rashmi.nag
Userlevel 7
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@vishnu.selvaraj - some interesting topics coming our way for Edition 2 of the IT Refresh Exchange :)

Cheers, Rashmi || Team Refresh Community
zachary.king
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Topic idea (suggestion) #5: Using organizational change management to help bring about successful ITSM change, e.g. self-service or chatbot introduction

I am getting ready to migrate Change Enablement from our old system to Freshservice, so I would be very interested to hear more about this topic!!!

- Zach
vishnu.selvaraj
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Userlevel 4
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@vishnu.selvaraj - some interesting topics coming our way for Edition 2 of the IT Refresh Exchange :)

That’s one of the best things about working with people like @manns and @zachary.king. Keep them coming, gentlemen :D

manns
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Topic idea (suggestion) #6: Metrics that matter (for the IT service desk)

Cheers, Stephen || https://ITSM.tools
zachary.king
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Topic idea #7: Building a Knowledge Base to improve Self-Service.

- Zach
manns
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Topic idea #7: Building a Knowledge Base to improve Self-Service.

@zachary.king this is a double win given that organizations often struggle with both self-service and knowledge management.

Cheers, Stephen || https://ITSM.tools
manns
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Topic idea (suggestion) #8: How relevant will sustainability strategies become for IT?

Plus given the cost of power right now.

Cheers, Stephen || https://ITSM.tools
EmilyLane
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Loved it and it was worth watching.

EmilyLane
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Loved it and it was worth watching.

and defiantly, I will recommend it to my friend and family circle as well . Keep sharing good stuff.

Regards

Emily Jane 

Blogger at Buzzz.Fly

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