I connected Freshdesk to Zapier for a trigger “new ticket”.
Many of the fields returned have a value of “null”
But the biggest problem, there is no data for many of the fields. It isn’t passing the name or email of the requestor. What’s wrong? Is the integration broken?
Requester name, requestor email, requests first name, requestor last name, type, tags = all of those are blank - returning no data.
Best answer by ashwin.nethajiView original