How to forward only the alias (eg. info@mycompany.com) ?

  • 5 November 2017
  • 3 replies
  • 49 views


Hi,




I am new to Freshdesk. Trying to set up an auto forwarding rule. I use G Suites. How do I forward only the emails sent to my alias (info@mycompany.com), and not the emails sent to my actual email address? (eg. myname@mycompany.com)?




Thank you.


Anthony



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3 replies

Userlevel 4
Badge +12

Hi,




Perhaps, you can try setting up a filter in G Suite to forward only specific mails. To learn more about this, please give a read on the topic here : https://support.google.com/a/answer/2707558?hl=en




Cheers!



that does it!  Thank you!


Userlevel 4
Badge +12

Glad that it helped 🙂 Happy Freshdesk-ing !




Cheers!