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Replies posted by charles_13770

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C
Apprentice
charles_13770Apprentice
posted in Archives - Freshdesk

API limit of requests per hour

3000 requests per hour would be sufficient.   Alternatively, another Freshdesk support representative suggested trying the JIRA integration that's on-app, https://support.freshdesk.com/support/solutions/articles/5963-integrating-jira-with-freshdesk.  I wrote my script before all of this functionality was there, but now that it's available in a plugin I decided to give it a try.  Comments and status updates copy over from Freshdesk to JIRA, but it doesn't seem to be working the other direction.  I'm using JIRA 7.1.

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R
Contributor
8 years ago

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