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Replies posted by rajiv.ramanan

6 Replies

W
Apprentice
wesleyApprentice
posted in Archives - Freshdesk

Magento Connect is no longer and Freshdesk extension is not in the Marketplace

Hi,  Please find the below instructions for installation.Step 1:  Download the extension Bg.zip from this linkhttp://www.brokenglass.in/freshdesk/Bg.zipStep 2:  Unzip the file in a temporary directoryStep 3:  Upload it to Magento installation root directoryapp/code/Bg/FreshdeskStep 4:  Disable the cache under System ­> Cache ManagementStep 5:  Edit app/etc/config.php file and add one line code ‘Bg_Freshdesk’ => 1,Step 6:  upgrading databasephp bin/magento setup:upgrade --keep-generated If you still face an issue please reach out to us

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Contributor
6 years ago
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Contributor
nanaylukasContributor
posted in Archives - Freshdesk

FresDesk App Customer in Ticket New Page

That is what we are fixing. You will be able to embed apps into new ticket page using the sdk. We are facing some internal delays. It should be out in a couple of weeks.

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Contributor
6 years ago
N
Contributor
nanaylukasContributor
posted in Archives - Freshdesk

FresDesk App Customer in Ticket New Page

Hi, We have made a product change to move app development to developer portal from within the product. This is expected functionality. You can develop and deploy custom app from the developer portal. Thanks, Rajiv

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Contributor
6 years ago
Y
Apprentice
yoavApprentice
posted in Archives - Freshdesk

Zoom.us integration

Hi, Can you please let us know if you are having trouble developing the integration and need help with it or you need a developer to help you with development of the app? We will be able to help you in any case. Please drop a line to rajiv@freshdesk.com

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Contributor
7 years ago
M
Apprentice
megansue208Apprentice
posted in Archives - Freshdesk

Android google device

Hi, Can you please provide the use case and right screenshot? If its not relevant to the forum, I kindly request you to remove this. thanks, Rajiv

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Contributor
7 years ago
N
Apprentice
nbabuApprentice
posted in Archives - Freshdesk

Ozonetel

Hi, This is Rajiv from Freshdesk. I had sent you an email. Can you please check and revert? Thanks, Rajiv

1
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Contributor
7 years ago

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