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Replies posted by zach.dobson

2 Replies

C
Apprentice
customersupportApprentice
posted in Archives - Freshdesk

order of tags seems off

How can we arrange the order of the tags that we would like as a user?

3
Z
Apprentice
5 years ago
C
Apprentice
customersupportApprentice
posted in Archives - Freshdesk

order of tags seems off

I am having this issue too, I am attempting to have the tags in a certain order so I can easily report them. First, I thought the tags are automatically ordering alphabetically so renamed my tags so they will be organized. Once I did this I noticed that the tags reordered but it was not consistent throughout my tickets, the only thing that was consistent was the tag that was being displaced from the order that I expected. expected) Generated: client, Initiated: email, Process: some process, solved by: departmentexample of error) Generated: client, Process: some process, initiated: email, solved by: department

3
Z
Apprentice
5 years ago

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