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Replies posted by harout

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H
Apprentice
haroutApprentice
posted in Archives - Freshdesk

App LifeCycle app.deactivated isn't triggered on navigating away in Ticket Details

Hi Janani,The use case would be having app.deactivated() trigger closing a window that was opened when app.activated() was triggered. Currently the newly opened window closes on app.deactivated() as expected when clicking to the next ticket, however it will stay open when the user navigates to another part of the site, like "all unresolved tickets".

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R
Contributor
5 years ago

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