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Replies posted by m.rabl

4 Replies

jscott2021!
Apprentice
jscott2021!Apprentice
asked in Automations and Workflows

Remove tags with Automation

there was still a bug in my code so this is the final version which works doesnt matter on which position the tag in the list is:{"tags":[    {% assign TagToDelete = "TAG_TO_REMOVE" %}    {% assign oldTagList = ticket.tags | split: ", " %}    {% assign TagCounter = 1 %}    {% for thisTag in oldTagList %}        {% unless thisTag == TagToDelete %}            "{{thisTag}}"        {% endunless %}        {% assign TagCounter = TagCounter | plus: 1 %}        {% if forloop.last == false and thisTag != TagToDelete %}            {% unless forloop.length == TagCounter and oldTagList.last == TagToDelete %}                ,            {% endunless %}        {% endif %}    {% endfor %}]} last and only problem is that i receive those emails: 

8
M
Contributor
1 year ago
jscott2021!
Apprentice
jscott2021!Apprentice
asked in Automations and Workflows

Remove tags with Automation

{"tags":[{% assign oldTagList = ticket.tags | split: ", " %}    {% for thisTag in oldTagList %}        {% if forloop.last == false and forloop.first == false %},        {% endif %}        {% unless thisTag == "Waiting" %}"{{thisTag}}"        {% endunless %}    {% endfor %}]} i moved the forloop last to the top and included the forloop.first. due this webhook only runs if the tag is there this works for me :)

8
M
Contributor
1 year ago
jscott2021!
Apprentice
jscott2021!Apprentice
asked in Automations and Workflows

Remove tags with Automation

All I can think would be to check for extraneous whitespace. Can you post your code? https://webhook.site/ is helpful for troubleshooting to see exactly what is being sent to the webhook.  it’s your code from July 20th:{"tags":[{% assign oldTagList = ticket.tags | split: ", " %}{% for thisTag in oldTagList %}{% unless thisTag == "Waiting" %}"{{thisTag}}"{% if forloop.last == false %},{% endif %}{% endunless %}{% endfor %}]}i only adapted the “TAG_TO_REMOVE”

8
M
Contributor
1 year ago
jscott2021!
Apprentice
jscott2021!Apprentice
asked in Automations and Workflows

Remove tags with Automation

This code seems to be working for me to remove a specific tag:   { "tags":[{% assign oldTagList = ticket.tags | split: ", " %}{% for thisTag in oldTagList %}{% unless thisTag == "TAG_TO_REMOVE" %}"{{thisTag}}"{% if forloop.last == false %},{% endif %}{% endunless %}{% endfor %}] }   I faced two problems with this code:If i have more than one TAG and the TAG I’m looking for is the last one, it doesnt work I receive following email again and again:  BTW What a cool idea and solution (y). hope you can help me to solve my problems :)

8
M
Contributor
1 year ago

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