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Replies posted by joey.domhof

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j.themannTop Contributor

asked in Freshservice – Berlin User Network

Übersetzungsfehler

Hi @alyssia.correa Might be something to look into? Happy to support this as well. I can relate to this post and I can share some additional context.

joey.domhofCommunity Manager

asked in Freshdesk – Berlin User Network

Knowledge base hierarchy

Hi @Rebekka_Beuth Thanks for the response!With Workspaces coming I expect that this will effectively add another layer (as each Workspace can use its own knowledge base), but still.. good to know that there is more demand for this.@suresh1112 I will indeed raise this as an idea. @Rebekka_Beuth - fyi, maybe you can support it ;)

Vishal NemaCommunity Manager

Freshservice Release Notes - 15th July 2021

Hi @bkingsberry,Have you been in touch with your CSM about this?He/she would be able to look into this more. Freshservice support should also be able to help. Best,Joey

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