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Replies posted by davidf

4 Replies

Z
Apprentice
zbindenApprentice
posted in Archives - Freshdesk

MS Edge Copy Paste with Clipboard doesn't work

I too find this extremely frustrating.Ironically I can Paste into this edit addon when using Edge.

33
aravind.sundararajan
Skilled Expert
4 years ago
Z
Apprentice
zbindenApprentice
posted in Archives - Freshdesk

MS Edge Copy Paste with Clipboard doesn't work

As a work around I found that if you open a Canned Response you can paste it in and then use that Canned Response to put the text into the ticket.I simply called the Canned Response "Paste Buffer" so I can just reuse it as needed.Still doesn't explain why it works there but not in the main ticket editor.

33
aravind.sundararajan
Skilled Expert
4 years ago
Z
Apprentice
zbindenApprentice
posted in Archives - Freshdesk

MS Edge Copy Paste with Clipboard doesn't work

What do we have to do to try?

33
aravind.sundararajan
Skilled Expert
4 years ago
Z
Apprentice
zbindenApprentice
posted in Archives - Freshdesk

MS Edge Copy Paste with Clipboard doesn't work

Using Edge (Current Version).Cutting from Microsoft Word or Outlook (Office 365).Windows Version 10.0.18362 Build 18362 Interestingly when switched to Internet Explorer it works.

33
aravind.sundararajan
Skilled Expert
4 years ago

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