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Replies posted by finn

6 Replies

rhea.desouza
Community Manager
rhea.desouzaCommunity Manager
published in Announcements and Events

❓ #AskMicah | How to delight upset customers? | Ask your questions!Ask Me Anything

Question: If we offer a gift card, coupon or over-amount refund to disappointed or unhappy customers is it perceived as a bribe? I mean, sometimes, such an offer may look like a bribe like we try to mute the customer on social media :)

43821
Micah Solomon
Skilled Expert
2 years ago
rhea.desouza
Community Manager
rhea.desouzaCommunity Manager
published in Announcements and Events

Day 12: It's time for the Community Giveaway | Win a $500 voucherGiveaway

Hi everyone! The community broadens my mind! I hope we will enhance our studies together! My expectation from the community is a $1000 giveaway next year :) Just kidding...of course, the contributions of the members are more valuable than even the books because their ideas stem from real experiences. It would be great if more articles, ideas, and videos about Freshcaller and Freddy are published. I also would like to hear the experiences about these products of the community members. I hope next year you will see me more active on CRM topics :)Happy Christmas!

39725
finn
Skilled Expert
2 years ago
rhea.desouza
Community Manager
rhea.desouzaCommunity Manager
published in Announcements and Events

Day 12: It's time for the Community Giveaway | Win a $500 voucherGiveaway

Oh my god! I can’t believe this! I had never won any giveaway before :) I hope this is a sign for a wonderful year and a new beginning! You made my day! Thank you for everything! Happy new year in advance!

39725
finn
Skilled Expert
2 years ago
R
Skilled Expert
RiazSkilled Expert
published in Announcements and Events

Celebrating YOU and the year gone by!News

Congratz! Each contribution made each of us a champion :) I believe and know that this community will grow and teach lots of things! Let's kill the keyboard buttons 

25915
lf3246986
Community Debut
6 months ago
rhea.desouza
Community Manager
rhea.desouzaCommunity Manager
published in Announcements and Events

The March Madness Treasure Hunt is on! | Win a prizeTreasure Hunt

This is one of the best events of the community. However, it is too late to join the hunt. It seems @Sri has just found the treasure :)

48312
R
Community Debut
2 years ago
hemanth.ramya
Community Manager
hemanth.ramyaCommunity Manager
published in How do I....?

Community Carnival Market: Freshdesk Hidden GemsFreshdesk Tips

These are helpful tips @hemanth.ramya! Thank you Tagging some of our members who can share some of their favourite features that could help during this festive season: @Krishozky @H.Coetzee @RejoyKRoy @rmccrckn @Sathyanarayan.km @matchd-rb @Sudha Max @brtome @Crocus_Benford @foxcubmama @finn - we would love to hear from you! 🙌🏼      Hello everyone! Hello Alyssia! As everyone does, I use the ticket view feature so I don’t need to use the filters every time. To do this: When I filter some specific tickets, if I think that would be useful for a regular check I save the view and name it. During the hectic days and hours, I no longer need to filter each time. Instead of this, I can make a cup of coffee and save the time ☕😌  

1066
C
Contributor
1 year ago

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