Replies posted by Scott G
Amazing - I had not even gotten as far as these items.Though I did hit a wall on assigning a task to multiple agents an issue, again thought it was me.Sharing dashboards too with an executive team was on my list of things to investigate. On my list to investigate is the opportunity to invite a guest to have a view only of a project. How can you get an owner or stakeholder to see progress if you cannot invite them to view the project without a full license?
Thanks for replying, I was starting to think it was me 😲This could be so powerful and a real game changer for us.If you don’t mind and have the time, I would be curious to see what other issues you are finding.The documentation is all but non-existent, again this is a shame.ThanksScott
I’ve had a response from Freshworks, they have passed this on to the development team to look at.After looking further afield at PM software, it looks like an oversight to not include a fundamental option to be able to reorder tasks. Moving tasks should be a basic action accomplished through drag and drop or through a dialog where you tick a box and then select move. Having spent no small amount of time trying to find a way around this in Freshservice it is clear you must nail the creation of your project at the point of creation or start again each time. I have found that if you add a new task in list view you can move to board view and then drag the task up the list and it should then show in the list view in the new location. The problem with this is that if your board view is filled with tasks, trying to drag it around to fit in where you need it is at best laborious and onerous. I gave up in the end using this method.I want to use the new PM tools - they look to be just what we ne
Join the Community
Sign in to the Community
Social LoginLogin for Freshworks Employees Login with LinkedIn
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.