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Replies posted by Nezeki

7 Replies

Vishal Nema
Community Manager
Vishal NemaCommunity Manager

Freshservice Release Notes - Feb 2024release notes

Sooo so happy about the on/offboarding dashboards! 2 questions: - When will this be available? Can’t see any dates mentioned.       Thanks, haha! Was looking at the linked page which just said "Upcoming feature".

1429233
O
Community Debut
1 month ago
Vishal Nema
Community Manager
Vishal NemaCommunity Manager

Freshservice Release Notes - Feb 2024release notes

Sooo so happy about the on/offboarding dashboards! 2 questions:- When will this be available? Can’t see any dates mentioned.- I noticed it mentioned specifically Freshservice for Business Teams, however I’m hoping it will also be possible to add these role permissions to IT Agents? We work A LOT with on- and offboarding and really love need to separate our on/offboarding workflows from regular support tickets.  

1429233
O
Community Debut
1 month ago
Vishal Nema
Community Manager
Vishal NemaCommunity Manager

Freshservice Release Notes - Dec 2022Release Notes

Happy to hear about the Okta SCIM Enhancements! Hoping to see Manager and Manager ID added soon 😊

797016
A
Community Debut
11 months ago
Vishal Nema
Community Manager
Vishal NemaCommunity Manager

Freshservice Release Notes - Nov 2022Release Notes

So happy to hear about the codeless builder and the admin page reorg! Can’t wait 🎉

1119028
KeithW
Community Debut
1 year ago
N
Skilled Expert
NezekiSkilled Expert
asked in Assets

Asset Tags/ Unique identifier for assets / Onboarding to Freshservice asset management

@Ammar KB Thanks for the response, I received help from @mfedele in dm :) For anyone else with the same eyes as me, the settings are found in Admin > Asset Types & Fields > Default fields. I was going crazy in the Hardware section and didn’t look close enough at the Default fields one because I assumed it was part of the hierarchy and not a separate button to Settings!   

8
F
Community Debut
1 year ago
N
Skilled Expert
NezekiSkilled Expert
asked in Assets

Asset Tags/ Unique identifier for assets / Onboarding to Freshservice asset management

@mfedele Thanks! Where are the screenshots taken from? I can’t find that view :/@Rijnders That’s fine for entering assets manually, but when they’re added automatically by using the Freshservice agent, we need to set the unique id at system level because now it’s simply creating asset numbers by itself.

8
F
Community Debut
1 year ago
N
Skilled Expert
NezekiSkilled Expert
asked in Assets

Asset Tags/ Unique identifier for assets / Onboarding to Freshservice asset management

Thanks @mfedele! I feel really stupid by asking, but where are those screenshots taken from? I feel like I’ve been looking through every possible setting within Freshservice and I just can’t find it...

8
F
Community Debut
1 year ago

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