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Freshservice Product Feedback: How do you manage your Cloud infrastructure today?

10 hours ago

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Replies posted by Jerome.Haynes

3 Replies

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DLaserApprentice

asked in Automations and Workflows

Add a Date/Time field to the list of available custom fields

I’ve seen issues like this in other products like MS Power automate/flow - it seems to be a common issue in many products. Upvoting this!

J PritchardApprentice

asked in Automations and Workflows

Newby here... be nice.... Changing Ticket Priority field

It would be good if freshdesk can have this natively, upvoting

rashmi.nagCommunity Manager

published in Ticket & Workflow Management

The Freshservice Ninja Challenge - Call for entries!CHALLENGE

@rashmi.nag - Can this challenge/workflow sharing be done for freshdesk too? Appreciate it’s not as powerful as freshservice but curious to see how other MSP’s and other businesses in general are utilising freshdesk with workflows/automations that we may not have thought of!

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