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Replies posted by Rijnders

3 Replies

N
Skilled Expert
NezekiSkilled Expert
asked in Assets

Asset Tags/ Unique identifier for assets / Onboarding to Freshservice asset management

@Nezeki  Apologies, I missed the Agent part. Then my answer indeed is not useable :-)

8
F
Community Debut
1 year ago
N
Skilled Expert
NezekiSkilled Expert
asked in Assets

Asset Tags/ Unique identifier for assets / Onboarding to Freshservice asset management

To circumvent this at our office, I've chosen for example for all our mobile phones, instead of using the “serial number” field, we are using the Asset Tag field as the serial number field. This prevents any double registrations of serial numbers. Maybe that is a quick solution? 

8
F
Community Debut
1 year ago
J
Top Contributor
JCCTop Contributor
asked in Assets

Asset Management - Asset Tags

For our assets we are using pre-made stickers with our logo along with a simple Code-128 barcode. This works perfectly  through the “Scan & add” function within the mobile app. Along with that you could take a look at the app within the system itself, found under Admin > Helpdesk Productivity > Apps. It's called “Asset Label Designer”. It can generate a barcode of your likings which is compatible with the Asset Manager.

2
R
Community Debut
2 years ago

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