Replies posted by Fredericjvr
HiWhich email management software are you using? Our company uses Mimecast, and you will have to greylist those emails so that they do not get picked up as Spoofing. We actually bypassed this issue by using user accounts with a Microsoft license instead of a standard shared mailbox.
Hi, i am Frederic from Axiz. IT operations administrator. I manage most company applications, including Freshdesk and Freshservice. I currently support 340 agents, and manage the full lifecycle from deployment to service improvement. Im am a certified Admin of Freshdesk and Freshservice. I enjoy managing the applications and solving problems. I currently have 3 years experience on Freshworks products. Thank you
Join the Community
Sign in to the Community
Social LoginLogin for Freshworks Employees Login with LinkedIn
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.